Director IT

This role is for one of Weekday's clients

Min Experience: 13 years

Location: Chennai, Hyderabad

JobType: full-time

Requirements

This is a key leadership role accountable for the end-to-end delivery of application development projects and programs within the Clinical domain . The position requires a visionary technology leader with proven expertise in the US Healthcare Payer industry , particularly in areas such as Utilization Management, Care Management, and Provider Collaboration .

The role involves leading application development, modernization, and delivery teams , ensuring projects meet business objectives, performance targets, and quality standards. Operating in a matrixed, global environment , the Director will collaborate closely with US-based counterparts , enterprise architecture, quality assurance, and business stakeholders to achieve strategic alignment and drive innovation.

Key Responsibilities

Leadership & People Management

• Provide strategic direction and inspire a culture of innovation, accountability, and continuous improvement
• Lead and manage a team of Developers, Product Owners, and Business Analysts, overseeing approximately 60 total resources
• Conduct performance reviews, offer coaching and mentoring, and support professional development initiatives
• Identify capability gaps within the team and implement targeted development strategies
• Foster cross-functional collaboration and knowledge sharing through internal documentation and reusable assets
  
  

Project Delivery & Execution

• Oversee the successful delivery of application development projects within the Clinical domain, ensuring adherence to scope, budget, and timelines
• Drive project execution with a proactive approach to risk identification, issue resolution, and stakeholder communication
• Ensure all deliverables meet high-quality and compliance standards while aligning with organizational goals
  
  

Resource & Capacity Planning

• Develop and maintain comprehensive resource allocation and capacity plans, optimizing utilization across multiple initiatives
• Collaborate with Product Owners to define project priorities and align resource strategies accordingly
• Manage forecasting and workload distribution to meet both short-term and long-term delivery objectives
  
  

Stakeholder Management & Communication

• Build and maintain strong relationships with US counterparts, senior leadership, and internal business partners
• Act as a trusted advisor, translating technical updates into business-relevant insights
• Present regular status updates, performance reports, and risk assessments to leadership teams
  
  

Technical Strategy & Innovation

• Lead technical planning and implementation for solutions involving PEGA, healthcare frameworks, and vendor integrations
• Contribute to defining the IT strategy and roadmap for the Clinical and Provider domains
• Stay current with emerging technologies, frameworks, and best practices in the healthcare IT space
• Implement Pega Blueprints leveraging Generative AI to accelerate digital transformation initiatives
• Develop automation frameworks and modernization tools to enhance efficiency and system quality
  
  

Required Qualifications

• 15+ years of IT experience, including extensive delivery leadership in the US Healthcare Payer industry
• Deep domain knowledge in Clinical operations - including Utilization Management and Care Management
• Strong experience managing application development and modernization programs
• Proven expertise in Agile methodologies, demand and capacity planning, and vendor management
• Sound understanding of technologies such as Mainframe, Java, APIs, and PEGA
• Familiarity with data exchange standards (HL7, CCD, FHIR, X12) and healthcare interoperability concepts
• Excellent communication, interpersonal, and stakeholder engagement skills
• Strong analytical and problem-solving abilities with a focus on operational excellence
  
  

Preferred Qualifications

• Minimum 5 years of hands-on PEGA application development experience
• Pega Certified Senior Systems Architect (CSSA) certification preferred
• Experience with Pega Healthcare Framework or Customer Decision Hub
  
  

Leadership Competencies

• Vision: Ability to define and drive long-term technology direction
• Curiosity: A continuous learner who challenges the status quo
• Communication: Clear and impactful communication across all levels
• Accountability: Ownership of outcomes and team success
• Integrity: Commitment to transparency and ethical leadership
• Creativity: Ability to develop innovative and practical solutions
• Flexibility: Adaptable to evolving priorities and environments
• Relationship Building: Skilled at fostering collaboration and trust
• Problem Solving: Strong aptitude for resolving complex challenges effectively