Position Summary
The Director of Learning & Development (L&D) is responsible for the strategic design, implementation, and oversight of learning and development initiatives that enhance the skills, performance, and engagement of employees across all levels of the organization—from craft workers in the field to senior leaders in the office. This role partners closely with department leaders to assess training needs, align development programs with business goals, and foster a culture of continuous improvement and learning.
The ideal candidate is an experienced facilitator and L&D leader who understands the unique demands of the construction and mechanical subcontracting industry, with a proven ability to develop technical, professional, and leadership capabilities across diverse employee groups.
Key Responsibilities
- Lead, mentor, and develop the L&D team (Instructional Designer, Learning Specialist, Training Coordinator) to deliver high-quality programs and services.
- Partner with department heads, project managers, and field leadership to analyze training needs and recommend tailored learning solutions to improve individual and organizational performance.
- Design, deliver, and oversee a wide range of professional development programs, including job-specific training, leadership development, soft skills, and technical skills, aligned with industry best practices.
- Facilitate team development and collaboration workshops (e.g., communication, productivity, interpersonal understanding) to strengthen team dynamics and performance.
- Oversee and optimize the company’s Learning Management System (LMS) to ensure accessibility, relevance, and compliance with company and industry standards.
- Manage the learning & development budget, vendor contracts, and relationships with external facilitators, trainers, and education partners.
- Collaborate with the Safety department to ensure effective delivery of mandatory safety and compliance training.
- Conduct regular field and office visits to understand operational realities, observe skill gaps, and recommend targeted learning interventions.
- Lead onboarding and orientation programs to ensure new hires are equipped to succeed and feel connected to the organization.
- Support and enhance career pathing, employee recognition, and engagement initiatives that promote retention and growth.
- Maintain and develop the company’s partnership with the Construction Education Foundation (CEF) and manage Department of Labor (DOL) apprenticeship programs, including grant funding, documentation, and compliance.
- Measure the effectiveness of learning initiatives using appropriate metrics and adjust programs as needed to improve outcomes and business impact.
- Stay informed about industry trends, emerging technologies, and workforce development best practices within construction and mechanical subcontracting.
Qualifications
- Bachelor’s degree in Human Resources, Education, Organizational Development, Business, or related field (Master’s preferred).
- 7+ years of progressive experience in learning & development, including at least 3 years in a leadership role.
- Experience in the construction or mechanical subcontracting industry strongly preferred.
- Proven ability to assess organizational needs and design impactful learning programs at all levels.
- Strong facilitation and coaching skills, with experience leading workshops and team development sessions.
- Excellent relationship-building, communication, and consultation skills with employees at all levels.
- Experience managing vendors, budgets, and external partnerships.
- Familiarity with learning technologies (LMS administration, e-learning tools) and adult learning principles.
- Knowledge of apprenticeship programs, DOL requirements, and grant-funded training programs is a plus.
- Ability to work in both field and office environments and adapt content/delivery to diverse audiences.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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