Director of Compliance

Director of Compliance - Job Description

Company Overview

The Windsor Independent Living Association (WILA) is a private, not for Profit Corporation, established in 1976 for the purpose of supporting adults with intellectual/developmental disabilities in north central Connecticut. WILA's Mission is to assist people with developmental disabilities in their efforts to live full lives as integral, respected members of the community.

WILA provides community-based group homes, supervised apartments, supported employment and non-vocational daytime programming, for people of all abilities, in a variety of settings. All services are person- centered and carefully crafted to meet the individual needs, values and preferences of each participant while promoting independence. Over the last four plus decades, WILA has earned a reputation for providing the highest quality services.

Our Core Values

COHESIVENESS

We focus on unity – working together to find solutions as a united front

RESPECT

We are mindful of how we treat and talk to each other

COMPASSION

We offer kindness to each other

AUTHENTICITY

We are receptive of others, encouraging them to ‘show up’ as they are

POSITIVE ATTITUDE

We smile, greet each other and are welcoming to each other

Position Summary & Key Areas of Ownership

The Director of Compliance leads the organization’s regulatory, legal, and ethical compliance program to ensure adherence to DDS standards and state and federal requirements. This senior leadership position is critical in protecting the rights of individuals supported by the agency while maintaining transparency, accountability, and organizational integrity in all areas of service delivery and operations.

This is an exempt position that reports directly to the Executive Director of Windsor Independent Living Association.

Schedule: Monday through Friday 9:00am to 5:00pm, subject to change based on the needs of the organization. Schedule includes on call expectations.

Salary Range:

Core Responsibilities

• Oversee the development, implementation, and monitoring of the agency’s compliance program with a focus on DDS and other regulatory mandates.
• Conduct internal audits, risk assessments, and investigations to identify potential compliance risks and areas for improvement.
• Ensure timely reporting and resolution of reportable incidents, including Critical Incidents.
• Lead agency preparation and response for external audits, licensing reviews, and surveys.
• Develop, update, and enforce compliance-related policies, procedures, and training programs.
• Serve as the agency’s liaison with DDS and other oversight entities on compliance matters.
• Provide regular updates to the CEO and Board of Directors on compliance risks, investigations, trends, and mitigation strategies.
• Work collaboratively across departments to ensure ethical practices, documentation integrity, and data security.
• Oversee risk management, health, safety and wellness of the overall agency.
• Oversee fiduciary responsibility of residents' finances, program eligibility and probate matters.
• Foster a culture of compliance, dignity, and respect throughout all levels of the organization.
• Managing a small team of other agency professionals.

Skills and Requirements

• Bachelor’s degree required; master's degree or JD in Law, Public Administration, Healthcare Compliance, or related field preferred.
• Minimum of 7 years of progressive experience in compliance, regulatory affairs, or quality management in a human services or DDS-related setting.
• Deep understanding of Connecticut DDS regulations, DDS processes, Abuse and Neglect Reporting, and human rights protections.
• Exceptional judgment, discretion, and leadership abilities.
• Strong working knowledge of applicable federal/state laws and non-profit governance standards.
• Certification in Healthcare Compliance (CHC), CCEP, or similar credential preferred.
• Excellent written and verbal communication skills, with an ability to lead training courses and present to stakeholders at all levels.

What We Have to Offer

Windsor Independent Living Association offers a professional working environment that promotes teamwork, creativity, and compassion for those we serve and work alongside of.

• Competitive base salary
• Exciting work culture
• Amazing benefits – Health, Dental, Vision, 401k, and Life Insurance
• Career Growth
• Vacation, Personal, Sick Time and Holidays