Risk Mangement & Compliance Manager

Position Summary:

The Risk Management and Compliance Manager serves as a senior leadership role responsible for overseeing comprehensive operational functions while ensuring regulatory compliance across all business activities. This position combines strategic operational oversight with hands-on management of compliance initiatives, audit functions, and commercial property operations. The Manager will lead cross-functional teams, manage complex operational processes, and maintain the highest standards of legal and regulatory compliance within the real estate and property management industry. This role requires a dynamic leader with exceptional organizational skills, deep industry knowledge, and the ability to navigate complex regulatory environments while driving operational excellence.

Position Duties and Responsibilities:

Compliance and Legal Oversight

• Track and monitor all incoming legal documentation
• Coordinate with legal counsel on litigation matters, contracts, and regulatory issues
• Maintain compliance documentation and ensure audit readiness
• Oversee regulatory reporting requirements and filing deadlines

Insurance and Risk Management

• Oversee comprehensive insurance tracking and management programs
• Coordinate with insurance carriers, brokers, and risk management consultants

Audit Department Supervision

• Direct and manage internal audit department
• Develop audit schedules, protocols, and compliance checklists
• Implement audit recommendations and corrective action plans
• Maintain audit documentation and reporting systems

Strategic Support and Executive Functions

• Provide strategic support to executive leadership team
• Prepare comprehensive reports, presentations, and coordinate executive meetings and prepare agendas
• Handle confidential and sensitive information with absolute discretion
• Serve as primary liaison between executives and internal/external vendors, team members, and commercial tenants
• Track and compile property performance reports for executive review
• Monitor and follow up on action items from executive meetings
• Manage company Policy, Procedures, and Forms

Position Qualifications:

Education and Experience

• Bachelor's degree in Business Administration, Real Estate, Legal Studies, or related field preferred
• 5+ years of progressive experience in operations management, preferably in real estate or property management
• Previous supervisory and leadership experience required

Professional Competencies

• Exceptional leadership and team management abilities
• Knowledge of real estate law, regulations, and compliance requirements
• Excellent analytical and problem-solving capabilities
• Superior project management and organizational skills
• Outstanding verbal and written communication abilities
• High level of professionalism, integrity, and business acumen
• Ability to manage multiple priorities and adapt to changing business needs
• Strong decision-making abilities and strategic thinking skills

Technical Skills

• Advanced proficiency in Microsoft Office 365 (Excel, Word, PowerPoint, Outlook)
• Experience with property management software (Entrata, AppFolio, Yardi, or similar)
• Knowledge of compliance tracking systems and audit software
• Proficiency in database management and reporting tools
• Experience with document management systems

Specialized Knowledge

• Comprehensive understanding of federal, state, and local housing regulations
• Knowledge of commercial and residential lease law
• Familiarity with audit procedures and internal controls

Physical Requirements

• Physical requirements include extended computer work, property inspections, and general office mobility
• Occasional lifting up to 50 lbs and general mobility (walking, standing, climbing stairs)

Required Experience:

• 5+ yrs of Real estate or property management industry experience
• 2-3 years of supervisory/leadership experience
• Experience with legal document tracking and compliance
• Previous executive assistant or executive support experience

Supervisory Responsibilities:

• Direct and manage internal audit department
• Direct and manage front office staff