Director of Human Resources

Why Hilton Sandestin Beach?

At Hilton Sandestin Beach, we believe that exceptional service begins with an exceptional team. To deliver the best experiences for our guests, we seek out talented individuals who share our passion and vision. Our team members are the driving force behind everything we do, and their dedication is what allows us to create memorable moments for every guest. By joining Hilton Sandestin Beach, you become part of a community of leaders focused on your personal growth and long-term success.

What We Offer:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Free daily meal service (lunch or dinner)
• Health insurance
• Paid time off
• Vision insurance

About the Role:

Directs and ensures the efficient administration and management of the Human Resources function to include recruiting, training, wage/benefit administration, compliance with statutory requirements and the execution of employee relation activities, in order to provide each department with the personnel, guidance, and support necessary to achieve their customer service and business objectives.

Essential Functions:

• Provides assistance, guidance and counseling for the General Manager, management staff and line employees in order to maximize the quality and professionalism of the hotel staff by listening to and interpreting concerns and objectives and seeking solutions.
• Ensures that employees are developed and utilized to their maximum potential by controlling the implementation, administration, and monitoring of all training programs. Instructs training classes, analyzes and reviews current and proposed methods, consults with and makes recommendations to the management staff for improvement.
• Monitors the employee performance appraisal programs to ensure reviews are timely. Reads and analyzes evaluations and goals to ensure appraisal comments are appropriate and goals are measurable and achievable. Directs and administers employee relations programs and activities such as employee recognition and service award ceremonies, social functions, and general hotel meetings to maintain a positive employee relations climate.
• Develops, implements, and administers policies and programs related to the management of all hotel personnel to ensure the maintenance of a positive and productive employment environment. Monitors same for fair and consistent application.
• Manages all labor relations activities by administering union contracts and ensuring compliance. Responds to all grievances in writing, negotiates settlements, and acts as the hotel representative at all arbitrations.
• Reviews and appraises all personnel changes and paperwork for merit and accuracy. Approves all required Human Resource forms such as Personnel Authorizations and Employment Requisitions.
• Controls the administration of wages and benefits to ensure the accurate and equitable application of same, analyzing, and applying information retrieved from moderately complex reports, manuals, and/or computer systems.
• Ensures compliance with all State and Federal laws as well as regulations and court rulings which pertain to Human Resources by reviewing current management practices, implementing new procedures, and communicating verbally and in writing any new requirements.
• Directs and instructs the management staff in effective recruiting and interviewing techniques using methods such as verbal presentations and written directions to ensure the hiring and retention of qualified and efficient employees. Conducts interviews for all management positions.

Supportive Functions:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, at the discretion of the manager based on the particular requirements of the hotel.

• Supervises, coordinates, and motivates the activities of the department staff.
• Prepares annual budget forecasts for the Human Resource department by analyzing and estimating past and future costs using moderately complex mathematical calculations.
• Monitors safety programs and Worker's Compensation benefits.
• Maintain all hotel personnel records and Human Resources files ensuring confidentiality where necessary.
• Composes, types, and distributes general Human Resources correspondence, such as those announcing policy revisions.
• Answers telephone inquiries.
• Other duties and responsibilities as assigned by the General Manager or Hilton Hotels such as administering Quality Assurance programs and Employee Opinion Surveys.

Job Knowledge, Skills, and Abilities:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Ability to deal effectively with all employees and employee representatives, some of whom will require high levels of patience, tact, and diplomacy to diffuse anger and collect accurate information and resolve conflicts.
• Ability to read, listen, and communicate effectively in English both verbally and in writing in order to prepare official memorandum and correspondence as well as provide clear and meaningful instructions, guidance, and counseling to all employees.
• Thorough knowledge of Human Resources practices and procedures as well as considerable knowledge of State and Federal laws and regulations pertaining to Human Resources matters.
• Basic mathematical skills in order to perform moderately complex calculations for salary and benefit administration and to forecast departmental expenses using a calculator and/or moderately complex computer system.
• Ability to stand, walk, and/or sit and continuously perform essential job functions for an eight-plus hour shift.
• Visual ability to observe employees in the workplace, analyze operations, and detect situations of concern with regard to areas such as employee performance, grooming, training, policy adherence, and morale.

Qualifications:

Education:

Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills, and abilities. High School diploma required. College degree preferred.

Experience:

Three years combined general Human Resources and supervisory experience. Prior hotel experience preferred.

Licenses and Certificates:

No special licenses required. Individuals are required to meet the minimum bonding standards.

More about the Company:

Due to the seasonal and business nature of the hospitality industry, employees may be required to work varying schedules and hours to reflect the staffing needs of the hotel.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other tasks be performed when circumstance changes in the hotel (i.e.: emergencies, changes in personnel, workload, rush jobs, or technological developments.)

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.