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Director of Operations

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Overview

Roasters Specialty Coffee House is dedicated to delivering exceptional coffee experiences that inspire and connect. With a menu featuring expertly crafted manual brews, we offer unique coffee beans sourced from over 25+ countries. As passionate coffee enthusiasts, we use the latest and most innovative brewing methods to ensure a perfect cup every time. Our offerings also include a selection of flavorful breakfast options and signature desserts, making every visit unforgettable. Committed to sustainable sourcing and environmental stewardship, each cup supports a responsible coffee industry.

Role Description

This is a full-time, on-site role for a Director of Operations, located in Dubai. The Director of Operations will be responsible for overseeing daily operations, managing budgets, leading and mentoring a team, and ensuring exceptional customer service. The role involves analyzing and improving operational processes, optimizing efficiency, and maintaining a high standard of quality and service in all aspects of the coffee house.

Qualifications
  • Operations Management and Analytical Skills
  • Team Management skills
  • Budgeting experience
  • Customer Service skills
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment
  • Experience in the food and beverage industry is a plus
  • Bachelor's degree in Business Administration, Hospitality Management, or related field

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