Director of Operations

📍 Location: West coast preferred (California/Washington) - remote with travel to practices

🦷 Platform: PE-Backed DSO

About the Role:

Our client, a PE-backed, multi-site dental platform is seeking a Director of Operations to partner directly with the COO in driving associate doctor performance & regional profitability. This is not a passive oversight role. The mandate is to elevate associate accountability, strengthen operational discipline, and materially improve EBITDA performance across a defined region of practices. The focus is performance, leadership, and execution, particularly around developing associate doctors, implementing accountability structures, and ensuring operational consistency at the site level.

Key Responsibilities:

• Lead operational performance across a portfolio of West Coast practices
• Drive associate doctor productivity, growth, and accountability
• Implement structured performance reviews and development frameworks
• Partner with clinical leadership to ensure appropriate chart oversight and standards
• Improve regional profitability through production growth and operational discipline
• Coach and develop practice managers to strengthen execution at site level
• Establish clear KPIs, expectations, and communication rhythms
• Identify under-performing doctors or locations and implement corrective action plans
• Provide transparent performance reporting to the COO/CEO

Ideal Background:

• 8-15+ years in multi-site dental operations (DSO) experience required
• Direct experience managing associate doctor performance
• Proven track record of improving production per provider and same-store growth
• Strong leadership presence with the ability to hold clinicians accountable
• Experience overseeing 30+ practices
• P&L ownership and EBITDA improvement exposure
• Comfortable in a performance-driven, PE-supported environment
• Willingness to travel regularly across California/Washington

Why This Role:

✅ Future equity potential based on performance

✅ Opportunity to shape operational infrastructure during leadership transition

✅ Direct reporting line to the COO

✅ Clear mandate to drive EBITDA and doctor performance

✅ High visibility, high influence position