Director of Performance Intelligence and Outcomes

Office of the Deputy Commissioner - Bismarck, ND - Director of Performance Intelligence and Outcomes

The Director of Performance Intelligence and Outcomes plays a key role in supporting North Dakota Health and Human Services' (ND HHS) Office of the Commissioner by developing, maintaining, and analyzing program performance metrics across the agency. HHS' goal is to be the healthiest state in the nation, and this position will provide data-driven insights to inform strategic decision-making, evaluate program effectiveness, and promote accountability.

As the Director of Performance Intelligence and Outcomes, you will work closely with program leaders, policy staff, and executive leadership to ensure timely, accurate, and meaningful performance reporting. Key responsibilities include the following:

• Collaborate with internal and external stakeholders to develop performance measurement frameworks, evaluation methodologies, and reporting practices
• Design, create and maintain performance dashboards to monitor agency programs and initiatives
• Collect, validate and analyze quantitative and qualitative data to assess program outcomes and effectiveness
• Provide actionable insights and recommendations to support program improvement and strategic planning
• Prepare reports, presentations, and visualizations for the Commissioner, Deputy Commissioner, Executive Leadership and other stakeholders such as legislators

To be successful in this position, you must have a strong commitment to continuous improvement and data-driven decision making. You can engage program and policy teams in performance measurement through collaboration and consultation. You're known for effectively conveying complex information to program leaders, senior leadership and external stakeholders. And you can work independently, managing multiple priorities often with tight timelines.

To be considered for this position, you must meet the following minimum qualifications:

• Bachelor's degree in public policy, public health, social sciences, statistics, or closely related field
• Experience in data analysis, program evaluation, or performance measurement
• Proficiency in data management tools and software (e.g., Excel, SQL, Tableau, Power BI)
• Knowledge of Health and Human Services programs and policy is preferred

Location: This position will be based at the ND State Capitol, Bismarck, ND.

About HHS: ND HHS strives to make North Dakota the healthiest state in the nation by reinforcing the foundations of well-being: physical, economic, and behavioral. Those services are to be delivered as close to home as possible with a focus on dignity and respect. The keys to delivery of those services are the 2800 committed, compassionate ND HHS team members and more than $6 billion in funding from nearly 400 different federal, state, and special sources.

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt

More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.

Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.

Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.

Application Procedures

Your resume should include information to demonstrate how you meet the minimum qualifications as posted. If the Department's Human Resource Division is unable to determine that you meet the minimum qualifications credit will not be given. All application material must be received on or before the closing date by 11:59 PM Central Standard Time (CST).

Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.

This employer participates in E-Verify. Please visit the following website for additional information: https://www.hhs.nd.gov/careers/e-verify

A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.

For more information about the position or if you need an accommodation, please contact Marcie Wuitschick, CHRO, at mwuitschick@nd.gov or at 701.328.1290

Employing Unit: ND HHS - Office of the Deputy Commissioner

TTY Number: ND Relay Service 1-800-366-6888 (text); 1-800-366-6889 (voice)

If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact recruiter@nd.gov or (701)328-3290.

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.