Director of Personnel

Sunny Glen Children's Home Job Description

Job Title: Director of Personnel

Department: Administrative

Supervisor: Chief Administrative Officer

FLSA Status: Exempt

Prepared by: Human Resources Department

Summary

The Director of Personnel is responsible for the administration and oversight of all personnel and human resources functions of Sunny Glen Children’s Home, ensuring full compliance with applicable employment laws, regulations, and organizational policies. This position oversees recruitment, selection, classification, compensation, benefits, performance management, and separation of employees, and ensures the maintenance of complete, accurate, and confidential personnel records. The Director develops, implements, and implements personnel policies and procedures that promote equitable and consistent employment practices across the organization. In addition, the Director of Personnel provides oversight of the organization’s information technology operations and contracted security services to ensure that systems, infrastructure, and safety protocols effectively support operational needs and regulatory standards.

Essential Duties and Responsibilities

• Develops and executes organizational strategies by identifying and analyzing human resources issues, contributing data-driven insights and recommendations to executive leadership, and establishing HR objectives that align with the organization’s mission and goals.
• Ensures compliance with all applicable federal, state, and local employment laws and regulations. Develops, implements, and implements personnel policies, procedures, and guidelines that promote fairness, consistency, and adherence to legal standards.
• Reviews and updates personnel policies annually, recommending revisions to Executive Management and communicating approved changes to all staff.
• Oversees all core HR functions, including talent acquisition, onboarding, classification, compensation, benefits administration, employee relations, performance management, development, records management, safety and health, and succession planning.
• Ensures the maintenance of accurate, complete, and confidential personnel records and the integrity of HR data systems.
• Directs the Recruitment and Human Resources departments to ensure effective hiring practices, consistent onboarding, and professional development programs that enhance staff performance and retention.
• Evaluates and recommends staff development initiatives to support organizational capacity and growth.
• Supervises the staff of the Human Resources, Recruitment, and Training departments, including hiring, coaching, evaluating, and managing performance to ensure departmental effectiveness and accountability.
• Assists executive management in the development, review, and implementation of the organization’s wage and salary program, ensuring internal equity and external competitiveness.
• Provides expert consultation to department managers on personnel matters, policy interpretation, and employee relations, and coordinates with legal counsel as appropriate or as directed by the CEO.
• Provides strategic oversight of the Security and Information Technology departments to ensure effective safety protocols, cybersecurity, and technology alignment with agency goals and compliance requirements.
• Collaborates with the Security Contractor to maintain appropriate safety protocols, emergency response procedures, and incident reporting practices.
• Partners with IT leadership to ensure reliable system operations, data protection, and implementation of technology solutions that support staff efficiency and agency performance.
• Represents the organization at professional conferences, training sessions, and external meetings to maintain current knowledge of HR best practices and regulatory developments.
• Promotes continuous improvement by evaluating processes, identifying opportunities for efficiency, and implementing enhancements to strengthen organizational performance.
• Performs other duties as assigned to support the mission and operations of Sunny Glen Children’s Home.

Competencies - To perform the job successfully, an individual should demonstrate the following competencies:

Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Job Knowledge - Competent in required job skills and knowledge; exhibits the ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.

Problem-Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.

Project Management - Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.

Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.

Change Management - Develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results.

Performance Coaching - Defines responsibilities and expectations; sets goals and objectives; gives performance feedback; motivates for increased results; recognizes contributions; encourages training and development.

Team Leadership - Fosters team cooperation; defines team roles and responsibilities; supports group problem solving; ensures progress toward goals; acknowledges team accomplishments.

Delegation - Delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results.

Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.

Managing People - Includes staff in planning, decision-making, facilitating and process improvement; makes self-available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, products and services.; continually works to improve supervisory skills.

Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.

Visionary Leadership - Displays passion and optimism; inspires respect and trust; provides vision and inspiration to peers and subordinates. The position will integrate Sunny Glen’s Core Values throughout their day-to-day operations.

Business Acumen - Understands business implications of decisions; aligns work with strategic goals.

Conflict Resolution - Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.

Recruitment & Staffing - Utilizes recruitment sources; exhibits sound interviewing skills; presents a positive, realistic view of the organization; analyzes and forecasts staffing needs; makes quality hiring decisions.

Cost Consciousness - Works within approved budget; contributes to profits and revenue; conserves organizational resources.

Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.

Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities.

Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; adapts strategy to changing conditions.

Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation.

Achievement Focus - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; recognizes and acts on opportunities.

Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits long hours of work when necessary to reach goals; completes tasks on time or notifies the appropriate person with an alternate plan.

Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.

Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas.

Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in the decision-making process; makes timely decisions.

Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks.

Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Quantity - Completes work in a timely manner.

Safety and Security - Observe safety and security procedures; report potentially unsafe conditions; use equipment and materials properly.

Education and/or Experience

A bachelor’s degree in human resources or a related field required.

Three plus years’ experience in an HR leadership position.

Excellent communication, leadership, and planning skills.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and the general public.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.

Certificates, Licenses, Registrations

Valid Texas Driver's License with an excellent driving record.

Have a record of tuberculosis screening showing the employee is free of contagious TB.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.

While performing the duties of this Job, the employee is regularly required to stand, walk; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit; climb or balance. The employee must regularly exert up to 25 pounds of force (mopping, lifting groceries, moving furniture, cooking, etc.) and occasionally be able to perform a restraint on youth weighing up to 200 lbs. Must be able to frequently maintain visual and auditory supervision of multiple children. The employee must be able to make quick decisions, tolerate frustration, and be able to always balance mental toughness with compassion. The employee must be able to multitask.

Work Environment

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually loud. The employee must be able to function in a noisy environment.

Notes

All services shall be provided in accordance with established standards, principles, and ethics of the profession, applicable professional specialty organizations, and the high-quality standard for which Sunny Glen Children’s Home is recognized.

Sunny Glen is an Equal Opportunity Employer (EOE) and complies with all applicable federal and state employment laws. Employment decisions are based on qualifications, merits, and business needs.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this class classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Education and/or Experience

A bachelor’s degree in human resources or a related field required

3+ years’ experience in an HR leadership position

Excellent communication, leadership, and planning skills