Director of Security

Location: Central Library

Salary: $7983.00 / month

Status: FT Exempt

Essential Duties & Responsibilities

The Director is a result‑oriented, strategic leader who brings a comprehensive, systemwide perspective to security operations across the library system. This role requires exceptional relationship‑building skills and the ability to establish and maintain trusted partnerships with a diverse range of customers, staff, and community stakeholders. The Director must exercise sound judgment and demonstrate a steadfast commitment to ensuring a safe and welcoming environment for all. Additionally, the position demands proven experience in fostering a culture of professionalism, accountability, and excellence. The Director is responsible for developing, implementing, and consistently enforcing security policies and procedures that support seamless, systemwide execution.

Additional responsibilities include:

• Identifies measurable goals and objectives that show impact and progress over time;
• Develops strategic plans and updates accordingly; ensure staff have appropriate goals and objectives to achieve stated initiatives;
• Analyzes incident reports to ensure correct coverage and identify trends that need further investigation or training; shares results and recommended courses of action with CXT or LET as appropriate;
• Establishes departmental metrics and standards of performance; conducting regular audits to ensure a consistently safe and secure environment across the system:
• Partners with teams across the entire company to identify and deliver shared outcomes that measurably improve secure behavior across the organization;
• Provides regular reports identifying actionable items for continuous improvement to be distributed to operations and leadership;
• Evaluates and provide recommendations to close security gaps and vulnerabilities with a heavy emphasis on incident avoidance versus reaction;
• Ensures that operations are consistent with industry best practices and that the security strategy is aligned with the business needs of the library;
• Conducts appropriate investigations and after incident debriefs and report findings to leadership;
• Oversees incident response and assists with protocol adjustments and legal matters associated with security breaches as necessary;
• Ensures security teams understand and leverage continuous improvement methods, especially as related to training and technology;
• Ensures timely and thorough communication with managers at all levels, especially those who utilize security staff at their locations; travels to each physical location to understand security needs first-hand, and mentor team members;
• Demonstrates exceptional verbal and written communication skills, with the ability to convey complex security information clearly, professionally, and in a manner appropriate for diverse audiences.
• Communicates with diplomacy and confidence while building trust with staff, customers, community partners, and law enforcement agencies.
• Audits the department’s webpage to ensure accuracy and consistency with related forms, policies, and procedures.
• Maintains strong relationships with federal, state, tribal and local law enforcement to keep abreast of emerging risks and related vulnerabilities;
• Works in a constant state of alertness and safe manner; proactively assessing threats and timely notifying leadership;
• Actively supports TCCL’s culture of transparency, authenticity, intentionality, inclusivity, and creativity
• Performs other duties as assigned.
  
  
  

Qualifications

• Strong interpersonal, and communication skills, both verbal and written;
• Demonstrates initiative, good judgement, and commitment for results;
• High level of situational awareness and quick response time in addressing critical situations;
• Forward thinking and self-directed with the ability to provide insightful observations and recommendations to challenges;
• Good time management and problem-solving skills as well as strong attention to detail;
• Intermediate level experience in Microsoft Office 365, Excel, Word, PPT and other job-related programs;
• Ability to work a flexible schedule that may include evenings and weekends.
• Proven ability to understand and provide ideas for improving various forms of technology that impact security role and safety of customers and staff.
  
  
  

Education & Experience

• College degree in law enforcement or related field;
• Seven or more years of security experience in a public setting;
• Five or more years of supervisory experience in increasingly challenging roles;
• CLEET certification;
• Thorough knowledge of library, city, county and other applicable and relevant rules, policies, procedures, regulations and laws;
• Strong interpersonal and communication skills;
• Ability to respond appropriately in stressful and potentially dangerous situations which may involve unruly, disruptive or intoxicated customers;
• Valid OK driver’s license;
  
  
  

Physical Activity & Environmental Conditions

• Work routinely requires lifting of moderately heavy items, such as equipment, boxes (up to 40 pounds) and/or very long periods of walking on a routine basis, and/or standing for long periods of time and/or frequently requires stooping and bending.
• There are no major sources of discomfort; work is essentially conducted in a normal office environment with acceptable lighting, temperature and air conditions.