Director of TRIO Student Support Services

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Position Title:

Director of TRIO Student Support Services

Job Category:

Academic Staff

Employment Type:

Regular

Job Profile:

Administrative Manager

Job Duties:

POSITION SUMMARY:

UW-River Falls seeks an Administrative Manager position with the working title: Director of TRIO Student Support Services. This position reports to the Director of Student Success.

Responsibilities include, but are not limited to, directing a federal grant program and overseeing the comprehensive provision of services to eligible student participants. These services encompass advising, counseling, tutoring, leadership development, and various educational experiences, all aimed at enhancing student retention through graduation. This role involves supervising staff and student employees, managing program data, preparing the annual report, and administering the annual budget in strict adherence to federal grant guidelines and both University of Wisconsin-River Falls and Universities of Wisconsin System policies and procedures.

Due to the grant funding contingency, this academic staff appointment will be reviewed annually for renewal.

RESPONSIBILITIES

Administer the TRIO SSS program

• Exercise supervisory authority, including hiring, training, supervising, evaluating conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 FTE or equivalent employees.

• Schedule logistics and secure resources for program activities to ensure optimum efficiency and compliance with appropriate policies, procedures, and specifications.

• Develop and monitor program budget and approve program expenditures.

• Implement and revise SSS policies and procedures including recruiting and selecting students, programs and services, administrative procedures, budget, and evaluation.

• Identify workflow needs, contribute to the development of strategic and operational solutions, allocate resources, and implement new or revised operational policies and procedures

• Represent the program to university leadership, Department of Education (ED) and other outside agencies, university and wider UW System community

• Prepare and submit an Annual Performance Report to ED.

• Lead the development and preparation of periodic reports and financial statements, and records progress, status, or other special reports for leadership or external agencies.

• Contribute to the preparation of proposals for funding and/or funding continuation from outside sponsors.

• Serve on relevant committees, and in meetings and communications with faculty and staff.

• Collaborate with UWRF’s Upward Bound, Falcon Links, and Aspire Programs.

Provide advising and overall support to program participants

• Implement strategies to support students at academic risk, who are first generation, low-income, and disabled.

• Serve as Academic Adviser to 10% of SSS scholars.

Assess and evaluate the SSS program’s effectiveness (formative and summative)

• Plan, implement, execute, and evaluate existing strategies and objectives for the program and make recommendations to Division leadership for program or function enhancement.

• Modify programs as needed to meet objectives.

• Engage in professional development and ensure SSS staff does as well.

Other duties as assigned.

Key Job Responsibilities:

• May assist in the development and monitoring of the unit or program budget and approve unit expenditures

• Plans, implements, executes, and evaluates existing strategies and objectives for a program and makes recommendations to unit leadership for program or function enhancement

• Leads the development and preparation of periodic reports and financial statements, and records progress, status, or other special reports for leadership or external agencies

• Schedules logistics and secures resources for program activities across multiple work units to ensure optimum efficiency and compliance with appropriate policies, procedures, and specifications

• May exercise supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 FTE or equivalent employees

• Contributes to the preparation of proposals for funding and/or funding continuation from outside sponsors

• Identifies workflow needs, contributes to the development of strategic and operational solutions, allocates resources, and implements new or revised unit operational policies and procedures

Department: Student Success

Required Qualifications

• At least three years of experience in higher education with experience and knowledge of student assessment related to academic achievement.

• At least two years of experience as a supervisor of at least one full-time person.

• Proven ability to develop, implement, and manage program operating budget while aligning program objectives and financial sustainability. Direct the development, implementation, and management of the program’s annual operating budget, ensuring alignment with program objectives and financial sustainability

• Significant experience working with students at academic risk, who are first generation, low-income, or disabled.

• Experience in designing, managing, or implementing support services for students described above.

• Demonstrated ability to effectively communicate with students, staff, and faculty.

Preferred Qualifications:

• Prior experience with TRIO programs or other grant-funded programs.

• Demonstrated awareness of and sensitivity to other underserved student groups.

• Grant writing experience.

Education:

Master’s degree in appropriate field such as Education, Counseling, Higher Education, or related field.

How to Apply:

Applicants are required to apply online. UWRF will not consider paper, emailed or faxed applications. Applicants are required to provide:

• Resume

• Letter of interest specifying qualifications and experience (cover letter)

Inquiries should be addressed to:

Jenn Rassett

Search Chair

jennifer.rassset@uwrf.edu

Deadline to Apply : Initial review of applications will begin upon receipt : applicants should submit all required materials on or before April 12 , 2025.

Starting Salary: $70,000 based on experience

Employees receive excellent benefits including exceptionally low-cost comprehensive health, dental and vision benefits; employer match of Wisconsin Retirement System contributions of 7.40 %; an attractive amount of paid leave per year in addition to paid sick leave. To learn more about our benefits, go to
https://www.wisconsin.edu/ohrwd/benefits/download/quickguidefasl.pdf

UW-River Falls does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources at 715-425-4941.

Confidentiality of Applicant Materials

The Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the final candidates may be released. See Wis. Stat. sec. 19.36(7).

Title IX Notice

As required by Title IX and federal regulations, UW-River Falls does not discriminate on the basis of sex in its education programs or activities, including in admission and employment. Questions about the application of Title IX may be referred to UWRF’s Title IX Coordinator at titleix@uwrf.edu ; the Department of Education’s Office for Civil Rights; or both. For more information, please see students.uwrf.edu/titleix .

Criminal Background Check and Reference Check Policy

Employment will require a criminal background check. It will also require you, your most recent employer, and all previous Universities of Wisconsin institutions and State of Wisconsin agency employers from the past seven (7) years to answer questions regarding sexual violence and sexual harassment per Universities of Wisconsin Administrative Policy 1275.

Annual Security and Fire Safety Report (Clery Act)

The Annual Security and Fire Safety Report, which includes statistics about reported crimes and information about campus security policies can be viewed at www.uwrf.edu/police/annual-security-and-fire-safety-report or call University Police at 715-425-3133 for a paper copy.

Reasonable Accommodations

UW-River Falls provides reasonable accommodations for applicants and employees with disabilities. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or an accommodation in applying because of a disability, contact hr@uwrf.edu or 715-425-3518.

Academic Freedom & Freedom of Expression

The University is committed to academic freedom and freedom of expression, and provides all members of the University community the broadest possible latitude to explore ideas and to speak, write, listen, challenge and learn, pursuant to Regent Policy Document 4-21 Commitment to Academic Freedom and Freedom of Expression .

UW is an Equal Opportunity Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.