Director, POM Product Management Manager

Director, POM Product Management Manager

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators , BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Director, POM Product Management Manager, to join our BNY Payments Enablement Enterprise Platform team. This role is located in Pune, India.

In this role, you’ll make an impact in the following ways:

The Product Manager will lead the Capture & Distribute Group, which is one of the groups within the BNY Payments Enablement Enterprise Platform. The group is organized into specialized pods that manage the full lifecycle of payments messages handling.

As a Product Manager in the Capture and Distribute group, you will lead strategic product development efforts that ensure the seamless, standardized, and resilient capture, parsing, and distribution of payment messages across market infrastructures, third-party providers, internal lines of business, and external clients. You will be accountable for driving innovation, operational excellence, and compliance in a high-volume, mission-critical environment.

Key Responsibilities

Strategic Ownership & Vision

• Define and execute product vision aligned with platform OKRs and enterprise priorities.
• Translate complex business problems into actionable and measurable outcomes.

Stakeholder Engagement

• Collaborate across Business, Operations, Technology, Compliance, and Client Services to define business problems and translate them into actionable outcomes (initiatives/epics/stories).
• Lead cross-functional discussions to ensure alignment and clarity of group goals.

Backlog & Delivery Leadership

• Own and manage product backlogs, balancing feature delivery, technical debt, and resiliency.
• Lead PI planning for the group and oversee front to back delivery of the group’s capabilities, incl active participation in pods’ sprint planning, reviews, and retrospectives in partnership with RTE, Scrum Leads and development teams

Risk & Compliance Management

• Own and manage risks originating from capabilities delivered
• Ensure compliance with regulatory frameworks and internal controls

Performance Monitoring

• Use data-driven insights to monitor group’s pods performance and drive continuous improvement.

Team Enablement

• Provide day-to-day direction to Product Owners and ensure alignment across multiple pod-level backlogs.

To be successful in this role, we’re seeking the following:

Education & Experience

• Bachelor’s degree or work experience equivalent
• 15+ years of experience in transaction banking, with at least 5-7 years in a Product Owner, Product Manager, or Business Analyst role.
• Proven experience working on payment processing.

Domain Expertise

• Understanding of end-to-end payment lifecycle.
• Strong knowledge of payment rails: wires, ACH, instant payments, and emerging networks.
• Strong understanding of payment infrastructures and market utilities (e.g., SWIFT, CHIPS, Fedwire, SEPA, RTP, CHAPS, TARGET2, EPN, FED ACH, etc.).
• Strong understanding of payment message formats and standards such as ISO 20022, SWIFT MT, NACHA, and proprietary bank formats.
• Strong understanding of message transformation and distribution processes, including handling structured/unstructured data and ensuring message integrity across systems.
• Strong understanding of regulatory and compliance considerations in payments messaging.
• Ability to partner with internal Lines of Business (LoBs), external clients, and technology teams to deliver seamless and resilient payment messaging solutions.
• Strong stakeholder management and communication skills.
• Understanding of API integrations.

Agile Ceremonies & Practices

• Deep understanding of Agile ceremonies: PI Planning, Sprint Planning, Reviews, Retrospectives.
• Proficiency in backlog grooming, decomposition, and prioritization techniques.

User Story Mastery

• Ability to write and refine epics and user stories.
• Translate requirements into clear, testable acceptance criteria.
• Break down complex stories into manageable tasks.

Tools & Frameworks

• Familiarity with Agile tools such as Jira, Confluence, and SAFe frameworks.

Collaboration & Coaching

• Effective collaborator, bridging gaps between tech and business.
• Comfortable with real-world PO scenarios and decision-making under ambiguity.

Technical & Analytical Skills

• Strong analytical and problem-solving skills, with ability to work cross-functionally across business and technical teams.
• Ability to analyze trends and use data to inform product decisions and drive operational efficiency.
• Proficiency with tools like JIRA, Confluence, Excel, and data visualization tools.

Soft Skills & Other Qualities

• Strong communication and documentation skills — able to translate complex payment processes into business and technical requirements.
• High attention to detail, especially in compliance- and risk-sensitive environments.
• Strong problem-solving mindset and ability to work independently in a fast-paced, high-pressure setting.
• Comfortable working in a global, cross-functional team and across different time zones

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Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.