Discover Graduate Program - Customer Excellence - 2026

JOB_REQUIREMENTS

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What is Customer Excellence?

We are at the forefront of innovation and excellence, driving transformation and creating value for our customers and teams. Our work spans across diverse but interconnected areas:

Robotics and Automation: Streamlining processes with cutting-edge technology.
Process Improvement: Continuously enhancing workflows for efficiency.
Chatbots & Voice Bots: Delivering smarter, faster customer interactions.
Self-Help Enhancement: Empowering customers with intuitive tools and resources.
CX & Journey Mapping: Understanding and improving the customer experience.
Proactive & Predictive Customer Care: Anticipating needs and solving problems before they arise.
Induction & Digital Learning: Driving knowledge and skills through innovative training.
Total Quality Management (TQM): Ensuring the highest standards in every aspect.
CX Design: Crafting experiences that delight customers at every touchpoint.
Data Analytics & Planning: Turning insights into strategies that drive success.
Commercial Communications: Delivering impactful messaging that resonates with customers.

Together, we create seamless, customer-focused solutions while fostering innovation and operational excellence.

Together we can

Discover global graduate program is a 12 Months program to accelerated development that enables talented fresh graduates to develop and grow within Vodafone Egypt. Ultimately these extraordinary graduates become Vodafone’s future leaders through; customized job rotations in the Customer Excellence Department, challenging business exposure, continuous learning journey/development, & corporate networking.

Who can apply?

Fresh graduates with an outstanding academic record (Fresh Grads: any graduates of the year 2024, or 2025 or January 2026, as for males who completed their military service either in 2024 or 2025
A fresh graduate with diverse extracurricular & internship experiences

Competencies and Qualifications: