Job Title: Dispatch Executive
Salary : Up to 20,000
Company: Shree Mahaavir Ceramic
Industry: Building Materials
Location: Navsari, Gujarat
Reporting To: Management
Employment Type: Full-Time
Role and Responsibility
Transportation Management
- Plan and coordinate daily dispatch operations to meet customer requirements and deadlines.
- Communicate with transportation providers to ensure timely and cost-effective delivery of goods.
- Monitor transportation and address any issues or delays proactively.
- Ensure all dispatch activities comply with company policies and procedures.
- Liaise with transportation providers, logistics companies, and freight forwarders to arrange for the timely pickup and delivery of finished products to customers.
Order Processing
- Receive and process customer orders, ensuring accuracy and completeness.
- Coordinate with purchase, sales, production, and warehouse teams to fulfil orders promptly.
- Prepare necessary documentation, including invoices, delivery notes, and dispatch instructions.
Inventory Management
- Monitor inventory levels to ensure sufficient stock availability for dispatch.
- Coordinate with the warehouse team to manage stock movement.
- Ensure proper handling and storage of products to prevent damage and ensure product quality.
- Conduct periodic stock checks and reconcile discrepancies as needed.
Quality Assurance
- Inspect goods before dispatch to ensure they meet quality standards.
- Address any quality issues or concerns promptly and appropriately.
Customer Service
- Communicate with customers regarding order status, delivery schedules, and any delivery issues or delays.
- Handle customer inquiries and complaints professionally and promptly
Reporting
- Maintain accurate records of dispatch activities, including purchase order status and delivery status.
- Provide timely updates on shipment status, delivery schedules, and any logistics-related issues.
Education
- Bachelor's degree in Business Administration, or a related field.
Who Can Apply
- 0–2 years of experience in dispatch or logistics.
Perks and Benefits
Job Type: Full-time
Pay: Up to ₹20,000.00 per month
Work Location: In person