JobTitle: Ticket clerk
Location: Ocala, FL – On-site
Job Type: Full-Time
Compensation:$15-$18 per hour, depending on experience
We are hiring for our client, a fast-growing logistics and transportation company specializing in hauling services for construction, landscaping, or general freight. We are committed to delivering reliable and efficient services to our clients while maintaining a high standard of safety and professionalism.
Position Summary:
We are seeking an organized ticket clerk to support our dispatch team in their efforts to coordinate and schedule hauling operations. The ideal candidate will have strong communication skills, a customer service mindset, attention to detail, and the ability to thrive in a fast-paced environment. You will be responsible for entering/processing dispatch tickets to support the dispatch team as they dispatch drivers, managing routes, communicating with clients and field teams, and ensuring timely and efficient deliveries.
Responsibilities:
- Communicate effectively with team, drivers, customers, and internal teams via phone, text, and dispatch software
- Maintain accurate records and service documentation
- Handle service requests, emergencies, and driver issues promptly and professionally
- Collaborate with the dispatch team and customers
Qualifications:
- High school diploma or equivalent (required)
- Proficient with basic computer applications (e.g., Word, Excel, email)
- Excellent communication, problem-solving, and organizational skills
- Ability to multitask and remain calm under pressure
Schedule:
- Expected hours 40 per week (Monday through Friday, 7-4*)
- hours subject to shift slightly based on needs of the dispatch team.
What We Ofer:
- Competitive pay ($15-18/hour)
- Health, dental, and vision insurance
- Paid time off and holidays
- Supportive team environment
- Opportunity for advancement within a growing company