Position Description:
We are seeking a dedicated and detail-oriented Dispatcher to join our team. The ideal candidate will play a crucial role in coordinating transportation logistics, ensuring timely and efficient delivery of goods. This position requires strong communication skills, proficiency in transportation management systems, and the ability to analyze data effectively. The Dispatcher will work closely with drivers, customers, and other departments to maintain seamless operations.
Responsibilities:
- Manage daily dispatch operations to ensure timely delivery of shipments.
- Communicate effectively with drivers regarding routes, schedules, and any changes in plans.
- Utilize GPS and GIS technologies to optimize routing and monitor vehicle locations.
- Perform data entry tasks accurately to maintain up-to-date records in the system.
- Analyze transportation data to identify trends and improve efficiency.
- Coordinate shipping and receiving activities, ensuring compliance with regulations.
- Operate phone systems to handle incoming calls and provide excellent customer service.
- Collaborate with other departments to resolve issues related to transportation logistics.
- Maintain knowledge of industry best practices and stay updated on new technologies.
Qualifications:
-
3+ years of logistics, drayage, or trucking dispatch experience
- 3+ years of experience with Transportation Management Systems (TMS) such as Profit Tools or Trinium
- High school diploma or equivalent
- Knowledge of Linehaul Transportation
- Able to work in a fast-paced environment
- Familiarity with camera systems and geotagging tools is a plus.
Join our team as a Dispatcher and contribute to our mission of delivering exceptional service through effective transportation management!
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance
Ability to Commute:
North Charleston, SC 29418 (Required)
Work Location: In person