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Dispatcher
JOB_REQUIREMENTS
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Who We Are:
For over 25 years, River City Environmental has been a leading provider of environmental services across the Pacific Northwest. Headquartered in Portland, we specialize in full-service environmental, sewer, septic, and stormwater management. We're committed to protecting the environment and growing a team that shares our passion for clean communities and quality service.
Why Work For River City:
At River City, we value our people and their contributions. When you join our team, you’ll enjoy:
- Weekly pay
- 100% employer-paid medical, dental, vision, life, and EAP
- Family benefits fully covered after years of service
- 401(k) with employer match
- 9 paid holidays, generous PTO (vacation & sick)
- Career growth opportunities – we promote from within
- A team-driven culture with regular company events and employee recognition
- Job security with a long-standing, fast-growing company
About the Role
We’re looking for a skilled and proactive Dispatcher to join our Field Operations team. You’ll coordinate people, trucks, and equipment to deliver exceptional service to our customers. If you're organized, thrive in a fast-paced environment, and enjoy problem-solving, this role is for you.
Key Responsibilities
- Dispatch and route field crews and vehicles efficiently
- Review, create, and edit work orders
- Collaborate with customers and internal teams to schedule services and resolve conflicts
- Ensure crews have proper training, certifications, and equipment
- Monitor job progress, crew hours, and resource availability
- Adjust schedules quickly when priorities shift
- Complete and submit required paperwork and reports daily
- Other duties as assigned
Work Schedule
Our dispatch team operates Monday–Friday, 6 AM to 6 PM
What You Bring
- High School diploma or equivalent required; some college preferred
- 2+ years of dispatch experience (multi-service dispatch is a plus)
- Strong communication skills (written and verbal)
- Proficient in Microsoft Office and data entry
- Bilingual is a plus!
- Able to problem-solve, prioritize tasks, and work under pressure
- Familiarity with the Oregon/Washington region
- Positive, professional, and team-oriented attitude
- Willing to work flexible hours, including occasional nights, weekends, and overtime
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