Dispatcher

Description:

A Dispatcher uses modern routing software in order to develop, alter, and optimize delivery routes. Dispatchers must effectively communicate and serve as the liaison between drivers and customers.

JOB DUTIES & RESPONSIBILITIES:

Dispatch Routes Daily
Update schedule / contact drivers on a day to day base
Monitor routes on TMS system.
Dispatch : second run order/ left over orders
Track Driver Locations
Double check all late drivers paper work
Enter driver logs, file fuel receipts
Coordinate service on Trucks/ break downs etc
Assign keys and trucks to drivers and receive it back
Collect drivers invoices/credits, shorts/enter payments
Communicate and coordinate with other departments and resolve any issues.
General off duties require; invoice credits payment, restocking supplies for office and drivers bags, filing fuels, logs, clean office etc
Scheduled pick-ups on routes. Notify drivers
Communicate with yard jockey
Report any returns, shorts to Sales staff, Warehouse Supervisor
Report overage/short to inventory so that invoices can be fixed
Route trucks as necessary using system
Other duties as assigned

BENEFITS:

Medical, Vision, Dental insurance and many more voluntary coverage options
Company paid Disability, Life and Identity Theft insurance.
FMLA, 401K, Matching and Profit Sharing (when eligible), FSA and HSA options
Paid Vacation, Sick Leave and Holidays
Requirements:

EDUCATION REQUIREMENTS: High School Diploma is required, College Degree is preferred. Previous experience in transportation field and/or dispatch experience.

TRAINING, SKILLS, LICENSES: Administrative experience is required. Routing background preferred. Strong use of Transportation Management Systems (TMS) and On-Board systems preferred (ex. PeopleNet, Xata, TMW, etc.). Excellent communication and organization skills. Type at least 45 wpm, Proficient in MS Office, specifically Outlook, Word and Excel, 10 key Calculator and Data Entry Skills. Excellent written and verbal communication skills, attention to Detail, accuracy with figures and the ability to work efficiently and independently.

WORKING CONDITIONS: This position is located in an office environment with moderate to low noise levels and is typically sedentary. Daily use of a computer and phone system is necessary as well as interaction with staff, customers and vendors.

EOE/Vet/Disabled