Dispatcher

Dispatcher

JOB SUMMARY:

Perform logistics functions that may include reviewing, preparing and routing shipments, coordinating drivers, work crews, vehicles or equipment to appropriate locations according to schedules or customer requests.

QUALIFICATIONS:

• Excellent communication skills
• Proficiency in Microsoft Office and logistics software
• Excellent clerical and organizational skills to keep track of schedules, routes and personnel
• Knowledge of computers for scheduling and other dispatching duties
• Ability to multitask with different events happening at the same time
• Ability to work under stress and remain calm
• Ability to relay information in a fast-paced environment
• 2 – 5 years’ experience working with LTL Freight carriers
• Familiarity operating a forklift, a plus

RESPONSIBILITIES:

· Responsible for calculating routes and times of deliveries and making the necessary adjustments for sales and customers

· Establish delivery routes which are cost effective and compliant with Federal DOT guidelines while still maintaining an acceptable level of customer service, quality and satisfaction

· Ensuring the safe and timely pick-up and delivery of shipments

· Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to schedules

· Relaying information such as work orders or other messages to and from work crews or supervisors

· Using telephones, two-way radios or outlook email to contact employees

· Speaking with supervisors or customers to resolve problems, requests for services or equipment

· Preparing daily work such as schedules

· Preparing work orders for crew or receiving work orders from work crews

· Being in charge of communications within company assigned territories

· Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information.

PHYSICAL REQUIREMENTS:

· Position works primarily in a warehouse environment

· Constant telephone activity; must have a high comfort level of initiating conversation

• Moderate noise levels
• Occupation requires being sedentary greater than or equal to 80% of the time
• Work involves sitting, standing, hearing, talking, handling, reaching outward, reaching above shoulder, walking, squatting or kneeling, bending
• Regularly required to work on multiple concurrent tasks with constant interruptions

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Application Question(s):

• Have you worked in a warehouse environment before?
• What was your most recent pay?
• Do you have experience working with LTL Freight Carriers?
• Have you operated a forklift? If so, which employer?

Experience:

• Dispatching: 2 years (Required)

Ability to Commute:

• Houston, TX 77051 (Required)

Work Location: In person