Dispatcher

The Dispatcher is required to coordinate the delivery of Fuels and Propane to our Residential and Commercial customers. This role is available full time, will be based out of our Massena office.

Main Responsibilities

• Program and schedule daily and weekly deliveries to our residential and commercial customers.
• Work with our drivers on achieving the optimal routing for maximum efficiency of the drivers.
• Maintain contact with drivers throughout their shift and address any routing issues they might have.
• Work with our retail Customer Service Representatives in taking care of customer needs.
• The candidate must possess excellent customer service skills to be able to work with our customers, overcoming customer concerns.
• Ability to work autonomously.
• Local geographical knowledge is required to aid in scheduling drivers.
• Be part of an on-call schedule.

Education and Requirements

• High school diploma required
• Computer skills required

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• On call
• Weekends

Education:

• High school or equivalent (Preferred)

Experience:

• Dispatching: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: In person