Dispatcher

Waste Connections company is looking for individuals who have a passion for career growth and share our #1 value: SAFETY! We are looking for Dispatcher to join the team at our Lake Okahumpka Hauling location in Lake County, FL. . In this position you will be taking calls from our customers and dispatching our drivers to the customers. This is a very fast paced position that requires strong computer skills, excellent communication skills, the ability to multi-task and work under pressure. As a member of our world class Dispatch Team, you will feel like you’re a part of something bigger than yourself. Our team works together towards a common goal, making our Customer Service the best in the industry!

Monday-Friday starting at 8:00am – 5:00pm, typically working 10 hour days.

45-50 hour weeks.

DUTIES AND RESPONSIBILITIES:

• Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
• Analyzing and resolving customer inquiries for missed pick-ups, misplaced containers and property damage.
• Assisting driver(s) when a pick up or delivery is in question before servicing.
• Scheduling and dispatching work to various employees and departments throughout the day.
• Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
• Delivers services to customers in a manner that promotes goodwill. Interacts with customers daily.
• Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.

MINIMUM JOB REQUIREMENTS:

• High school diploma or equivalent is a must.
• 2 years of Dispatcher experience in a transportation or logistics atmosphere preferred.
• Strong typing skills
• Must have working knowledge of MS Office Suite (Excel, Word, Outlook, Etc.)
• Excellent organization and communication skills, both orally and written.
• VETERANS are encouraged to apply.

WHAT WE OFFER:

• Competitive pay!!
• Excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement and unlimited opportunities to “Connect with Your Future”.
• Garbage is very stable and we work year round!