Dispatcher

The Opportunity:

The Dispatcher position will be responsible for scheduling and dispatching drivers for routes to deliver products to our customer locations.

M-F 11a-730p overtime and weekends as needed

$22-$25/hr

How you will impact Smurfit Westrock Packaging Solutions:

• Receive order requests from branch staff.
• Plan and map routes for drivers
• Schedule deliveries to maximize efficiency and meet delivery deadlines.
• Utilize computer-aided dispatch system to contact drivers and plan/adjust routes.
• Maintain required reports and compliance with DOT regulations.
• Receive and respond to calls for assistance from drivers.
• Provide outstanding customer service during delivery and pick-up operations.
• Follow all safety rules for equipment, material handling and transport as required by DOT, OSHA, and Victory safety program.
• Communicate effectively with operations staff about customer concerns and inventory issues.
• Coordinate last-minute or unscheduled deliveries to meet customer needs.
• Other duties as assigned.

What you need to succeed:

• High school diploma or equivalent
• Two or more years of transportation industry dispatch required with knowledge of DOT policies and practices.
• One or more years’ experience as a truck driver preferred.
• General fluency in English required, verbal and written.
• Basic computer literacy required, knowledge of Microsoft Windows preferred