Dispatcher

About this Position:

This position is responsible for customer service duties and helping in the efficient planning, scheduling, and coordination of drivers, trucks, and loads to support the company’s logistical operations. This includes dispatching for equipment, water, aggregate, grain, juice, and other materials. The role serves as a central communication point for drivers, and internal operations, ensuring timely service, regulatory compliance, and accurate documentation including customer walk-in greetings and answering phones.

Our company culture:

Our company culture is guided by five core values. Work Ethic, Professionalism, Customer Service, Results Driven and Cluture. Our environment promotes and encourages new ideas.

What we’re looking for:

• Plan and schedule drivers, routes, and loads to meet customer requirements and maximize operational efficiency.
• Provide customers with accurate ETAs and driver location updates.
• Develop and quote freight rates in collaboration with management.
• Address and resolve issues involving shippers, customers, or drivers.
• Prepare dispatch documents, freight bills, and invoices.
• Maintain detailed records of dispatched calls, driver routes, route changes, and delivery/pickup times.
• Ensure compliance with all applicable transportation regulations and laws.
• Identify and resolve scheduling discrepancies caused by vendor or internal errors.
• Participate in lessons‑learned reviews and apply findings to future planning.
• Apply for oversize and weight‑restriction permits as needed.
• Operate scales and print tickets when required.
• Answering phones and assisting with customer walk ins.

Qualifications:

• High school diploma or GED required; associate or bachelor’s degree in transportation or logistics preferred.
• 2–3 years of experience as a truck dispatcher in a related industry.
• Strong ability to schedule drivers, plan routes, and manage dispatch operations.
• Experience in customer service, freight billing, and invoicing.
• Proficiency with Transportation Management Software (e.g., Samsara) and Microsoft Office; ability to learn Service Fusion dispatch software.
• Excellent communication, organizational, and time‑management skills.
• Ability to work in a fast‑paced environment with limited supervision.

What we offer:

· 100% Employee Sponsored Health Insurance

· 401k Retirement Plan with aggressive employer contribution

· Pay incentives based off performance and certifications

· Paid Time off

· Paid Holidays.

About Simon Brothers LLC:

Our story began in 1915 hauling block ice and coal with a team of horses and a Model T to the Fowler area. The work we do and the equipment we use have changed over the years, but our values have not. We’ve been committed to our family, community, and customers for over 100 years. We believe this is what sets us apart from the rest.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Application Question(s):

• Can you work a flexible seasonal schedule?
• Do you have load board experience?
• What experience do you have working in a high‑volume environment that requires managing multiple phone lines and competing deadlines?

Education:

• High school or equivalent (Required)

Experience:

• Dispatching: 2 years (Preferred)

Work Location: In person