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Summary:
Responsible for monitoring home delivery teams, documenting the most up-to-date logistical information, and providing proactive, accurate communication to all stakeholders throughout the home delivery process. Stakeholders include home delivery customers, delivery teams, internal team members, and retail clients.
Essential Duties and Responsibilities:
Track delivery teams in real time and audit all stops and related data.
Proactively communicate all route and delivery updates concerning teams while on the road.
Issue record sheets and all related paperwork to drivers.
Troubleshoot issues and notify appropriate parties of any changes or delays.
Audit departure times, destinations, cargo details, and expected return times.
Investigate overdue vehicles and communicate updates proactively with all stakeholders.
Communicate extensively through driver alerts, text messages, and phone calls.
Confirm exceptions, service changes, or special services with customers and delivery teams.
Maintain frequent daily communication with drivers.
Schedule: Tuesday - Saturday, 10 am to 6:30 pm
Education and/or Experience:
High school diploma or general education degree (GED) required; one to three months of related experience and/or training preferred; or an equivalent combination of education and experience.
Preferred Experience:
Experience in routing, final mile logistics, dispatching, and fleet tracking management software
Company Benefits:
Medical
Dental
Vision
401k + Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
Pay Range:
$22.00 - $25.00
*The above-stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
#INDEED
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .
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