Job Description: Supervisor of Distribution and Logistics

Department: Operations / Logistics
Reports to: Operations Manager
Location: Cayey
Position Type: Full-time

Job Purpose

Supervise and coordinate daily distribution and logistics operations, ensuring compliance with quality, efficiency, and safety standards in product handling. The role guarantees that transportation, storage, and delivery processes meet organizational goals and applicable regulations.

Main Responsibilities

• Plan, organize, and supervise distribution, dispatch, and transportation activities.

• Coordinate inbound and outbound product flow, ensuring on-time and proper deliveries.

• Supervise warehouse staff, drivers, and logistics assistants, fostering a safe and productive work environment.

• Control inventories, verifying accuracy in records and reconciliations.

• Implement logistics and distribution performance indicators (KPIs), including delivery times, costs, route efficiency, and inventory accuracy.

• Ensure compliance with internal policies and external regulations (occupational safety, traffic, transportation standards).

• Prepare operational performance reports and propose process improvements.

• Coordinate with purchasing, sales, and customer service departments to ensure customer satisfaction and supply chain efficiency.

• Handle unforeseen situations such as delays, returns, accidents, or product damages, ensuring fast and effective solutions.

Job Requirements

• Bachelor’s degree in business administration, Logistics, Industrial Engineering, or related field (master’s degree preferred).

• Minimum of 3–5 years of experience in logistics, distribution, or transportation positions.

• Proven experience supervising work teams.

• Strong knowledge of inventory management, route control, and transportation.

• Advanced skills in Excel, ERP systems, or WMS (Warehouse Management System).

• Knowledge of occupational safety standards and transportation regulations.

• Strong leadership, problem-solving, and communication skills.

Key Competencies

• Leadership and ability to supervise multidisciplinary teams.

• Planning and organization to optimize resources and time.

• Results-oriented mindset, focused on meeting operational goals.

• Analytical skills for interpreting logistics indicators.

• Ability to work under pressure and manage critical situations.

• Effective communication with all organizational levels.

Working Conditions

• Operational environment in warehouse and field (mixed administrative/operational).

• Availability for extended hours or weekends in exceptional cases.

• Regular interaction with drivers, suppliers, and internal clients.