Dispatcher/Customer Service

HIRING ANNOUNCEMENT – URGENTLY HIRING!!

We are a growing Non‑Emergency Medical Transportation company urgently looking to hire a reliable, committed Dispatcher/Customer Service Representative. We need someone who shows up every day, works efficiently, communicates well, and is ready to start as soon as possible.

POSITION: Dispatcher / Customer Service
STATUS: Urgently Hiring – Reliable, consistent attendance required

KEY RESPONSIBILITIES:

• Answer office phone calls during business hours
• Communicate with drivers through the Dispatch Cell Phone
• Monitor and reply to the company email
• Check client eligibility on the AHCCCS website
• Submit Prior Authorizations to AHCCCS
• Enter drivers’ schedules into Excel
• Perform basic filing and office organization
• Assist with payroll tasks
• Research and contact insurance providers to secure new contracts

• (Optional but a plus) Familiarity with Northern Reservation areas

WHAT WE’RE LOOKING FOR:

• Someone responsible, dependable, and ready to work every day
• Strong communication and customer service skills
• Ability to multitask and stay organized
• Willingness to learn quickly and take initiative

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 80 per week

Application Question(s):

• Do you have any scheduling conflicts that would prevent you from working in-office Monday through Friday from 8:00 AM to 5:00 PM in a full-time position?

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)

Ability to Commute:

• Phoenix, AZ 85020 (Required)

Work Location: In person