Dispatcher/Customer Service

Winter Greens Delivery is a cannabis delivery service operating out of Truckee since 2019. We serve Truckee and North Lake Tahoe and are open 7 days a week from 11am-8pm.

We are seeking to hire one person for the role of Dispatcher for 3-5 afternoons/evenings a week (shifts can range from 4-8 hours). This is a year-round position so please do not apply if you are only seeking a seasonal position.

JOB DESCRIPTION:
Dispatchers handle every part of the delivery process that isn’t making the delivery itself. This job requires answering phones, answering questions about products, creating orders in our POS system, processing online orders, creating routes for the drivers that ensure timely deliveries for all customers, packing orders, verifying IDs, stocking shelves and light cleaning.

REQUIREMENTS:
-Must be at least 21 years of age
-Must be available to work weekends and evenings
-Clean background (no criminal record of any kind)
-Must live in Truckee or surrounding area (this is not a remote position)
-We are closed Christmas Day and Thanksgiving Day, but availability surrounding holidays is required
-Must be comfortable getting to work in the snow. We do not close due to weather often!
-Strong customer service experience
-Ability to multitask, problem solve, and work independently as well as be part of a team
-Very strong communication skills
-Quick study, ability to embrace and adapt to new policies
-Basic math
-Basic cannabis knowledge (we will train, but a foundation is strongly preferred)

Pay is $22/hr plus tips

Applicants should send a resume to allie@wintergreensdelivery.com for consideration

Job Type: Part-time

Pay: $22.00 - $35.00 per hour

Ability to Commute:

• Truckee, CA 96161 (Required)

Work Location: In person