Document Controller

Job title

Document Controller

Ref #

2600002U

Location

Qatar - Doha

Job family

Cargo & Airport Operations

Closing date: 25-Feb-2026

Hamad International Airport is currently in the look out for a Document Controller who will be handling all the Document Handling activities for the whole department

Key Responsibilities

Maintain and update the document management system and registers (physical and electronic) to ensure
compliance with company standards and regulations.

Track, monitor, and ensure timely submission of documents by internal and external stakeholders.
Perform quality assurance checks to verify document accuracy, completeness, and compliance with

version control policies and company standards prior to filing & distribution.

Ensure all documents are correctly logged, classified, indexed, and stored for efficient retrieval and clear

audit trail.

Implement and oversee standardized document numbering systems for easy identification, consistency

and traceability.

Distribute controlled documents according to approval workflows and distribution matrices.
Assist team in coordinating document review, approval, and release processes.
Monitor and track deadlines for relevant document submissions and follow-up on pending documentation

to ensure timely completion.

Maintain secure archives for both active and inactive records, ensuring document redundancy, backup and

accessibility when needed.

Support internal and external audits by preparing, retrieving, and organizing required documents.
Support line manager in identifying and reporting issues to Document Control Management on nonconformance

in document handling.

Ensure compliance with document control procedures, retention policies, regulatory standards, and

industry best practices.

Coordinate and collaborate with multiple departments including external companies to align document

control processes with project or operational needs.

Provide technical support to departments for document retrieval & management and resolve document

related queries and issues.

Generate periodic reports to management on document control activities, compliance status, and

performance metrics.

Identify and resolve discrepancies or inconsistencies in documentation through corrective actions.
Provide support and guidance to junior staff on document control processes, systems, and best practices.
Ensure proper version tracking and prevent the use of obsolete or uncontrolled documents.
Support the coordination of document translation for internal and external communications when required.
Assist line manager in process improvement initiatives to enhance document workflow efficiency.
Act as a point of contact for document-related queries and provide technical support as needed.
Perform other department duties related to his / her position as directed by the Head of the Depart

Qualifications

Qualifications

High school qualification / Vocational qualification/ Diploma or equivalent with minimum 2 years of Job related experience
Bachelors degree or equivalent with minimum 1 years of job related experience
Previous experience in E Doc, Share point , Auto desk and Aconex
Competent in the usage of MS Word, Excel, Power Point and Outlook

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=2600002U

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