Document Specialist (4584-12)

Handle all case record material of a highly confidential nature on all consumers (active or closed) for all divisions. File materials according to divisional protocols. Pull records for Federal, State or County auditors. Pull records for agency and authorized County Personnel. Utilize the State & Local computer applications (including but not limited to CRIS -E/SETS/SACWIS/ CDTS ) for research, record tracking, and label/file manufacture. Researches records to determine retention status. Shifts large volumes of case records. Assists staff with microfilm research or document imaging duties. Prepares case records for computer imaging. Operates high speed scanner for computer imaging of documents. “Index” (assign category) case records scanned into document imaging system. Box/log out/label imaged records for storage/disposal.

Performs other related duties as assigned; participates in special projects. Attends and participates in training, workshops and meetings to enhance individual skills, knowledge and job performance.

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KNOWLEDGE, SKILLS AND ABILITIES: (*Indicates developed after employment)

Knowledge of: office practices and procedures; agency policies and regulations.

Ability to: carry out detailed oral or written instructions; respond to correspondence or e-mails, complete routine forms; read, copy and record figures and other data accurately; accurately copy material from one record to another and recognize grammatical and spelling errors; gather, organize, collate and classify information; maintain accurate records; sort items into categories according to established methods; obtain basic information and/or answer routine inquiries from other agencies or the public over the phone or in person; create and/or maintain a file system and/or database; properly handle confidential information; use a CRT for information retrieval and/or update functions; properly use, resupply and perform very basic routine service/repairs on office copiers, printers or other office machines; work alone on most tasks while being able to work in concert with others as needed; place documents in sequential order, to communicate with tact and diplomacy, problem solve, identify/differentiate/categorize large numbers of similar/related document types.

Skill in: operating agency network personal computer software and program operating systems*; preparing, scannign, indexing records using On-Base Document Imaging System.

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