Doorman

Key Responsibilities:

• Ensure brand standards, policies and procedures are adhered to at all times.
• Be familiar with all hotel facilities, hours of operation and current promotions.
• Assist the guests with their luggage, when arriving or departing from the hotel.
• Assist the guests with loading/offloading form the vehicle.
• Be knowledgeable of all traffic regulations and abide by them at all times.
• Maintain an alert position in the entrance and welcome guests to the hotel.
• Make sure to arrange traffic flow at the entrance of the hotel.
• Be familiar with local area services, offices, attractions, restaurants, etc.
• Able to provide directions to various destinations within the city.
• Manage the valet drivers and make sure that they are properly groomed, well presented and adhering to The First Collection standards.
• Be fully aware of all safety and emergency procedures and report any incidents immediately.
• Review Front Office logs, Trace File and transport requirements for Guest Shuttle services and Limousine company.