Driver Manager, Dedicated

Ascend and its affiliates—DTS, DSD, and Fuchs—are shaping the future of truckload transportation through smart technology and a strong commitment to efficiency and fairness. We foster an inclusive workplace where team members can grow, achieve their goals, and maintain a healthy work life balance.

JOB TITLE Driver Manager CLASSIFICATION Exempt
ORGANIZATION Ascend Transportation WORKING CONDITIONS Appendix B
DEPARTMENT Operations STATUS Full-time
REPORTS TO Regional Operations Manager GRADE 09e

PURPOSE
Ascends Fleet Manager is responsible for managing a fleet of drivers to meet or exceed all required metrics, maximize revenue, and minimize costs, and meet or exceed the customer’s service needs.

ACCOUNTABILITIES

• Work with operational personnel and dispatch drivers.
• Promote safety of drivers.
• Demonstrates personal concern for maintaining a safe environment for themselves and others.
• Manage driver performance and productivity and take proper disciplinary steps if necessary, including termination of employment.
• Provides current, direct, complete, and "actionable" positive and corrective feedback to others.
• Manage out of route mileage.
• Know, support, and enforce company policies.
• Enter time and ensure payroll is accurate for each driver.
• Act as a liaison between the driver and all other parts of operations.
• Anticipate and facilitate problem resolution on all load issues to meet or exceed total satisfaction of customers.
• Work internally with planners and drivers to get desired weekly mileage goal of a least 2,350.
• Communicate effectively and professionally with Operations Personnel, Drivers, and management of all levels.
• Models and promotes Ascends Values: Zero Safety Events; Be Courageous; Act with Integrity; Inspire Trust; Teamwork; Have Fun and Build a Legacy.

QUALIFICATIONS

• Previous experience in or knowledge of the transportation industry preferred not required.

KNOWLEDGE, SKILLS, AND TRAITS

• Ability to manage others and self.
• Ability to communicate well with others.
• Computer based keyboard skills and ability to learn software systems.
• Ability to effectively communicate to all levels of the organization.
• Ability to exercise independent decision-making skills.
• Ability to build effective relationships (to help produce the right results).
• Ability to effectively plan to meet deadlines.
• Ability to work in a team environment to continuously improve results.
• Ability to coach drivers on key areas of needed improvement.
• Ability to meet deadlines and deliver exceptional service through positive engagement and patience.
• Able to promote a culture of trust and safety.

EDUCATION, CERTIFICATIONS, & LICENSE REQUIREMENTS

• High School Diploma or GED.

WE OFFER

• Medical, Dental, and Vision coverage (effective the 1st of the month after hire)
• 401(k)
• Employee Assistance Program
• Enhanced benefits, including Short Term and Long Term Disability
• Paid Holidays
• Paid Time Off

Equal Employment Opportunity Commitment
Ascend is an equal opportunity employer committed to a diverse, inclusive environment where all individuals may grow and thrive, respecting the different experiences that each employee brings to their job. Ascend believes that a diverse work environment results in a better experience for employees and customers and makes Ascend stronger.
With our mission of diversity and inclusion in mind, we provide equal employment opportunities to all qualified persons without regard to race, color, national origin, gender, pregnancy (including childbirth and related medical conditions), religion, age, disability, citizenship, sex (including sexual orientation, gender identity or expression), marital status, ancestry, genetic information, veteran and/or military status, or any other characteristic protected by applicable federal, state, or local law or Ascend policy.