Location: Dammam, KSA
Key Responsibilities
- Perform daily operations for endpoint and device protection systems, including policy updates, health monitoring, and alert triage.
- Support configuration and maintenance of endpoint detection and response (EDR) and unified endpoint management (UEM) tools such as Matrix42 and SentinelOne.
- Conduct device compliance checks and enforce patch and update schedules to ensure secure posture.
- Assist in IoT device enrollment and monitor connectivity to maintain compliance with approved network policies.
- Escalate security events, malware detections, or anomalies to senior team members and SOC analysts for investigation.
- Maintain device inventory, configuration records, and operational logs in accordance with internal governance standards.
- Support vulnerability remediation coordination and documentation updates after incident resolution.
Shift Coverage
- 8×5 operational coverage (morning and evening shifts) with on-call rotation for P1 and P2 incidents.
Devices & Telco Security Tower
- Focus: Protecting endpoints, IoT devices, and mobile assets through unified management and threat detection systems.
Technology Area:
- IoT Platform
- Mobile Device Management (MDM)
- Endpoint Detection & Response (EDR) / Mobile Threat Defense (MTD)
Technology / Platform:
- IoT device management and monitoring
- Device provisioning, policy enforcement
- Advanced endpoint and mobile threat detection
Primary Vendor(s):
Job Type: Full-time
Application Question(s):
- Do you have hands-on experience working with endpoint security tools such as EDR or UEM solutions (e.g., SentinelOne, Matrix42, Zimperium, or similar)?
- Are you able to perform daily security operations such as policy updates, alert triage, and device health monitoring?
- Do you have experience managing IoT or mobile device security, including enrollment and compliance monitoring?
- Are you comfortable working in rotating shifts, including morning/evening coverage and on-call support for P1/P2 incidents?
- Do you have experience supporting patch management, vulnerability remediation, and maintaining device configuration records?
- Are you legally authorized to work in Saudi Arabia?
- Are you comfortable working in an onsite setting in Dammam, KSA?
- What is your monthly current salary in SAR?
- What is your monthly expected salary in SAR?
- What is your notice period in days?