DWM Data/Reporting Analyst I (OLIO - Operations)

Posting expires: December 16, 2025

Salary range: $44,369 - $59,232

General Description and Classification Standards:

Performs daily data input and analysis in the City’s Computerized Maintenance Management System (CMMS) for the Office of Linear Infrastructure Operations (OLIO). Major functions include initiation, creation, updating, maintenance and close out of service requests and work orders as directed. Performs reporting and analysis work in support of departmental research, performance reporting, operations management, and departmental operations as directed. Designs and prepares reports and reporting formats by accessing databases or by consolidating data from multiple sources and provides summary as needed. Employees with this position classification may also perform other related administrative or operations tasks within the organization provided they have a similar level of professional challenge. Other duties may include direct communication with customers and other stakeholders under the direction of a manager or area superintendent regarding the status of specific work orders, scheduling coordination for work crews, utility locate coordination, etc.

Supervision Received:

Performs work under general supervision with review and advice from manager or a senior level professional. May work independently or with other workers with responsibility for completion of assigned tasks.

Essential Duties and Responsibilities:

These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.

• Performs data entry and analysis on a consistent basis; sources of data may be enterprise CMMS systems, complex spreadsheets, databases, maps, etc. requiring specialized expertise or training.

• Assumes responsibility for maintaining accuracy of data input/data entry assigned for updates in the operating records and/or databases.

• Identifies processes or reporting functions that do not provide the necessary level of completeness, detail, or accuracy.

• Designs standard report formats based on organizational needs for information.

• Retrieves and summarizes data from various information systems for inclusion into research or operating reports.

• Reviews monthly operating statistics generated from data input/data entry and prepares operating reports.

• Generates reports, presentations, graphics, forms, and other documents to demonstrate information flow from field personnel up to the Data Reporting Analyst.

• May make presentations of periodic reports or special projects to organizational management.

• Tracks specific project processes, procedures, and other performance measures necessary to meet the needs of managed projects and department objectives.

• Reviews daily project journals for comparison to internal daily journals for accuracy and congruency.

• Coordinates and communicates with internal and external stakeholders as assigned.

• May coordinate with the State underground utility notification authority to apply for utility locating services to support the work functions on the division.

• May assist the Area Superintendent and/or Manager with the coordination of administrative activities pertaining to operating and maintaining specific OLIO infrastructure programs and/or OLIO working facilities or substations.

• May perform other duties as assigned

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.

Knowledge Skills and Abilities:

This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully, it is not an exhaustive list.

• Ability to interact with field staff, Area Superintendents, Managers, and the OLIO management team as required to perform daily job assignments.

• Skill in operation of computers to retrieve data to prepare reports and presentations.

• General skills in the utilization of a Computerized Maintenance Management System (CMMS) and Microsoft Excel and other database software to forecast information and produce various reports.

• Ability to manage time and workload effectively which includes planning, organizing, and prioritizing a variety of tasks.

• Ability to work well with others and comfortably adapt to changes in a fast-paced work environment with a strong work ethic.

• Ability to work well under pressure and exhibit good judgement, tolerance of ambiguity.

• Ability to review data and identify data trends and/or inconsistencies.

• Ability to generally read and understand buried piping infrastructure schematics, drawings, and location maps.

Minimum Qualifications:

Education and Experience –

1. Bachelor’s degree in business/public administration, accounting, finance, information technology, statistics, human resources, or a related field (Additional years of experience may be considered as a substitute for the required degree on an exceptional basis, with a minimum of seven (7) years of professional related experience in creation, reporting, and/or management of data).

2. Three (3) years of work experience in creation, reporting, and/or management of data or closely related tasks (including data entry).

Licensures and Certifications –

No specific certifications or licensures required.

Preferred Requirements –

Four (4) years or more of experience in data analysis preferred.

Work Environment:

Required physical, lifting, and sensory capabilities are requirements to perform the job

successfully. Typical environmental conditions associated with the job.

Lifting Requirements:

Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

It is the policy of the City of Atlanta (“COA”) that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department.

The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran’s status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.