E-Commerce Account Executive

We are seeking a detail-oriented and result-driven E-commerce Executive to manage and grow our online marketplace presence. The ideal candidate must have proven hands-on experience managing product listings, order operations, promotions, and performance optimization across key platforms such as Amazon, Noon, Tmart, Careem, Deliveroo, and other relevant marketplaces.

Key Responsibilities

• Manage day-to-day operations across Amazon, Noon, Tmart, Careem, Deliveroo, and other e-commerce platforms.
• Create, optimize, and maintain product listings, including titles, descriptions, images, and keywords to ensure maximum visibility and conversions.
• Monitor inventory levels and coordinate with warehouse and supply chain teams to ensure timely replenishment and avoid stock-outs.
• Handle order processing, returns, refunds, and customer service queries in a timely and professional manner.
• Plan and execute platform-specific promotions, campaigns, and deals to drive sales growth and visibility.
• Track and analyze sales performance, traffic, conversion rates, and other key performance indicators (KPIs).
• Conduct competitor analysis, pricing reviews, and market trend monitoring to maintain competitive positioning.
• Coordinate closely with logistics, warehouse, marketing, and brand teams to ensure smooth operations.
• Ensure full compliance with platform policies, guidelines, and operational standards.
• Monitor and analyze dark store availability and performance.
• Perform ROI analysis on promotions, campaigns, and platform investments.

Required Skills & Qualifications

• Mandatory experience managing Amazon and Noon Seller Central accounts.
• Mandatory experience managing Amazon, Noon, Tmart, Careem, and Deliveroo vendor/seller accounts.
• Strong understanding of e-commerce marketplace operations, algorithms, and best practices.
• Experience with pricing strategies, promotions, and marketplace advertising tools is an advantage.
• Strong analytical, reporting, and data interpretation skills.
• Excellent communication, coordination, and organizational skills.
• Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment.
• Proficiency in MS Excel and Google Sheets is mandatory.
• Experience in FMCG or distribution industry is an advantage.
• Experience in managing multiple marketplaces simultaneously.
• Familiarity with marketplace dashboards, performance metrics, and analytics tools.

Job Type: Full-time

Pay: AED8,000.00 - AED15,000.00 per month