E-Commerce Business Manager

Role Overview:

We are looking for an E-commerce Business Manager who understands how to start, grow, and scale E-Commerce businesses — from product and creative hunting, digital marketing, inventory planning, fulfilment, and customer experience. This is a hands-on role for someone who has worked closely with E-Commerce brands, marketplaces, or digital commerce platforms and understands what it takes to scale online sales.

What You’ll Be Responsible For

• Managing and optimizing the day-to-day e-commerce operations across the platform.
• Working closely with brands and sellers to identify winning products and creatives that can scale online.
• Supporting sellers in building high-performing product listings, store pages, and digital storefronts.
• Applying knowledge of platforms such as Amazon, Shopify, and other e-commerce ecosystems to improve seller performance and operational efficiency.
• Collaborating with marketing team to support performance marketing campaigns, digital growth initiatives, and sales promotions.
• Using data and insights to help brands improve product performance, conversion rates, and online sales growth.
• Monitoring order flow, fulfilment timelines, cancellations, and returns to ensure smooth operations.
• Working with inventory, logistics, and operations teams to ensure proper inventory planning and stock availability.
• Identifying operational gaps and improving processes related to order management, fulfilment, and seller operations.
• Ensuring a seamless customer experience from order placement to delivery, while monitoring feedback, complaints, and returns.
• Managing and mentoring a team responsible for e-commerce operations and seller success.
• Building processes, reporting frameworks, and performance tracking to support the growth of the platform.

What We’re Looking For.

• 3–5 years of experience in e-commerce, marketplace operations, digital commerce, or performance marketing.
• Experience working with local e-commerce brands, D2C brands, or agencies providing e-commerce services.
• Strong understanding of Amazon, Shopify, and marketplace ecosystems.
• Hands-on exposure to product selection, digital marketing, inventory planning, and fulfilment operations.
• Ability to analyze data and identify opportunities to grow online sales and improve product performance.
• Experience managing teams and working with cross-functional stakeholders.
• Bachelor’s degree in Business Administration, Marketing, Supply Chain, E-commerce, or a related field.
• A Master’s degree (MBA) or certifications in Digital Marketing, E-commerce, or Growth Marketing will be considered an advantage.

Why Zambeel?

• Autonomy & ownership at the highest level — your decisions matter.
• Exposure to international markets and cross-border finance operations.
• Opportunity to directly influence financial strategy for groundbreaking products.
• A fast-growing environment where learning, impact, and growth go hand in hand.

Job Type: Full-time

Job Type: Full-time

Pay: Rs300,000.00 - Rs400,000.00 per month

Work Location: In person