E-Commerce ( Coordinator )

Job Summary:

We are looking for an E-Commerce Coordinator to support the development, launch, and day-to-day operation of our e-commerce application. The role will act as a key coordinator between the app development company and internal departments, ensuring smooth operations and an optimal customer experience.

Key Responsibilities:

• Coordinate and communicate with the external application development company regarding requirements, updates, issues, and enhancements.
• Act as a liaison between internal departments including Sales, Delivery, Accounts, and Operations.
• Manage product listings on the application, including adding, updating, and maintaining items, prices, images, and descriptions.
• Monitor daily application operations, including orders, availability of items, and system performance.
• Coordinate with the delivery team to ensure timely and accurate order fulfillment.
• Support the accounts team in handling invoices, payments, refunds, and order reconciliation.
• Monitor and report technical issues, follow up on resolutions, and ensure minimal downtime.
• Assist in testing new features, updates, and system improvements before launch.
• Prepare basic reports on sales performance, orders, and product activity.
• Support promotional activities, offers, and campaigns on the application.
• Ensure accurate and up-to-date information across the e-commerce platform.

Requirements & Qualifications:

• Bachelor’s degree or diploma in Business Administration, E-Commerce, IT, or a related field (preferred).
• Previous experience in e-commerce operations, coordination, or a similar role is an advantage.
• Strong communication and coordination skills.
• Ability to manage multiple tasks and work with different departments.
• Basic understanding of e-commerce platforms and mobile applications.
• Good computer skills and familiarity with digital tools.
• Attention to detail and problem-solving skills.
• Proactive, organized, and able to work independently.

Working Relationships:

• External application development company
• Sales Department
• Delivery & Logistics
• Accounts & Finance
• Management

Job Type: Full-time

Pay: BD300.000 - BD400.000 per month