E-Commerce & Digital Marketing Coordinator (Jewelry Brand)

E-Commerce & Digital Marketing Coordinator (Jewelry Brand)

About Us
We are an established jewelry brand with a strong online presence and a loyal customer base. Our mission is to create timeless, high-quality jewelry pieces that inspire and delight. We’re looking for a creative, organized, and tech-savvy E-Commerce & Digital Marketing Coordinator to join our team.

This role is ideal for someone who loves blending e-commerce operations with digital marketing and content creation. You’ll play a key role in keeping our online store running smoothly while helping us grow our brand through engaging campaigns and content.

Responsibilities: E-Commerce (Shopify)

• Manage and update product listings (titles, descriptions, pricing, photography, inventory)
• Optimize product pages for SEO and conversions
• Ensure site is accurate, up-to-date, and user-friendly
• Assist with online order fulfillment, returns, and customer inquiries when needed
• Track and analyze sales and website performance

Digital Marketing & Content

• Plan, create, and schedule social media content (Instagram, Facebook, TikTok a plus)
• Support and execute email + SMS marketing campaigns (Klaviyo, Mailchimp, or similar)
• Write engaging copy that reflects our brand voice
• Create and edit content using tools like Canva, Adobe Suite, or similar
• Monitor social media engagement, respond to comments/messages, and grow our community

Analytics & Strategy Support

• Track performance of campaigns and provide reports/insights
• Suggest new marketing strategies to increase brand awareness and sales
• Stay up-to-date with e-commerce, social media, and jewelry industry trends

Qualifications

• 1–3 years of experience in e-commerce and/or digital marketing (Shopify required)
• Strong understanding of social media platforms (Instagram, Facebook; TikTok is a plus)
• Experience with email/SMS marketing platforms (Klaviyo, Mailchimp, etc.)
• Basic graphic design and content creation skills (Canva, Adobe, or similar)
• Strong writing and communication skills with attention to detail
• Highly organized, creative, and able to manage multiple tasks in a fast-paced environment
• Passion for jewelry, fashion, or lifestyle brands is a big plus

Position Details

• Job Type: Full-time
• Location: Midtown Manhattan

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• Employee discount

Work Location: In person