E-Commerce Executive

About the Role

We are seeking a detail-oriented and proactive E-Commerce Executive (1-3 years of experience) to manage and optimize our online sales channels, product listings, A+ Content, with core expertise in ADVERTISEMENT and performance analysis on e-commerce platforms like Amazon, Flipkart, WayFair, etc.

Key Responsibilities

Marketplace Management

• Manage daily operations across marketplaces such as Amazon, Flipkart, Shopify, etc.
• Create, update, and optimize product listings (titles, descriptions, keywords, images, and A+ Content).
• Monitor and ensure product visibility, pricing accuracy, and catalog quality.

Performance & Reporting (with Ad Focus)

• Plan, execute, and continuously optimize paid advertising campaigns (Amazon Ads, Flipkart Ads).
• Monitor key advertising performance indicators, specifically focusing on achieving target ACOS (Advertising Cost of Sale) and maximizing ROAS (Return on Ad Spend).
• Analyze the impact of ad spend on overall sales velocity using metrics like TACOS (Total ACOS).
• Monitor sales performance, product ranking, and marketplace KPIs.
• Prepare daily/weekly/monthly reports on sales, returns, and performance metrics, providing data-driven insights.

Marketing & Promotions

• Plan and execute marketplace promotions, deals, coupons, and advertising campaigns.
• Coordinate with the marketing team for creatives, brand visibility, and premium content execution.
• Leverage advertising data to refine product positioning and marketing strategy.

Customer Service & Compliance

• Handle customer queries, reviews, and feedback to improve satisfaction.
• Ensure listings meet marketplace guidelines and compliance standards.
• Manage returns, claims, and seller support ticket resolutions.

Required Skills & Qualifications

• 1–3 years of experience in e-commerce operations with a strong focus on marketplace Ads management.
• Proven ability to run and optimize PPC campaigns across Amazon and/or Flipkart, demonstrating an understanding of metrics like ROAS, ACOS, and TACOS.
• Strong knowledge of Amazon & Flipkart Seller Panels and ad dashboards.
• Proficiency in MS Excel, order management tools, and marketplace dashboards.
• Strong communication and coordination skills.
• Analytical mindset with keen attention to detail.

Preferred Skills (Optional)

• Experience with Shopify, WooCommerce, or D2C/B2B website handling.
• Basic understanding of SEO, digital marketing, and product photography coordination.
• Knowledge of bulk upload templates and listings optimization tools.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Ability to commute/relocate:

• Malviya Nagar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• e commerce executive: 1 year (Preferred)

Work Location: In person