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E-Commerce Manager

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Position Overview: We are seeking an experienced and dynamic E-commerce Team Lead to join our growing team. The ideal candidate will be a seasoned professional with a proven track record of success in leading and managing e-commerce functions. As the E-commerce Team Lead, you will play a pivotal role in driving our online retail strategy, overseeing day-to-day operations, and leading a team of dedicated professionals.

Key Responsibilities:

  • Leadership and Team Management:
  • Provide effective leadership to the e-commerce team, fostering a collaborative and results-driven work environment.
  • Mentor and guide team members, ensuring their professional development and growth.
  • Ensure effective communication, setting goals, and monitor performance.
  • Participate in hiring, training, and professional development of team members.
  • E-commerce Strategy and Planning:
  • Develop and execute comprehensive e-commerce strategies to optimize online sales and enhance the overall customer experience.
  • Ensuring optimal performance of the e-commerce website and marketplace platforms by overseeing development, maintenance, and continuous monitoring
  • Ensuring the website is user-friendly, visually appealing, and optimized for search engines (SEO).
  • Managing the online product catalogue, including product listings, descriptions, and images.
  • Operational Oversight:
  • Manage and oversee day-to-day e-commerce operations, including product listings, pricing, promotions, and order fulfilment.
  • Implement best practices in inventory management, ensuring optimal stock levels and minimizing backorders.
  • Performance Analysis, Optimization and Reporting:
  • Utilize analytics and key performance indicators (KPIs) to assess the success of e-commerce initiatives.
  • Implement data-driven strategies to optimize conversion rates, improve user experience, and increase online revenue.
  • Generating reports on sales, website traffic and customer behavior.
  • Vendor and Partner Management:
  • Cultivate and maintain strong relationships with e-commerce platform providers, technology partners, and third-party vendors.
  • Negotiate contracts and agreements to ensure cost-effectiveness and service quality.
  • Collaborating with new providers and onboarding new e-commerce platforms to enhance our digital presence and expand our online reach.

Qualifications:

  • Bachelor's degree in Business, Marketing, or a related field.
  • Proven experience in a leadership position within the e-commerce sector.
  • In-depth knowledge of e-commerce platforms, technologies, and industry best practices.
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
  • Excellent communication and interpersonal skills.
  • Demonstrated ability to manage and motivate a team to achieve goals.

Job Types: Full-time, Permanent

Salary: ₹30,000.00 - ₹40,000.00 per month

Schedule:

Day shift

Supplemental pay types:

  • Performance bonus

Education:

  • Bachelor's (Preferred)

Experience:

  • total work: 2 years (Required)
  • Minimum 1 year in team handling

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits:

  • Health insurance

Experience:

  • total work: 2 years (Required)
  • E-commerce: 2 years (Required)

Work Location: In person

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