E-Commerce Manager

Description:

Goldman Properties & Global Arts seeks an experienced and strategic E-Commerce Manager to drive growth across our digital platforms. This role is responsible for executing sales and promotional strategies to meet short- and long-term objectives for WWW, WWS, and GGA Gallery.

The E-Commerce Manager will collaborate across departments to support organizational goals, optimize performance, and provide feedback to improve product development, marketing programs, and customer support.

Apply now!!

Benefits:

• Competitive pay
• Dining Discounts
• Life, medical, vision, and dental health insurance after 90 days & more!
• Personal Time Off Benefits
• On-Demand Payroll Feature

Compensation:

$65k-$70k Salary, Based on Experience

Essential Functions:

• Own and drive overall sales performance for the e-commerce platform.
• Develop and execute digital marketing and promotional strategies to increase traffic, conversion, and revenue.
• Analyze customer shopping behavior and market trends to inform assortment selection and identify product gaps.
• Provide regular reporting and insights on key metrics, including sales by department, new product sell-through,

and promotional performance.

• Ensure exceptional customer service by resolving customer inquiries and issues promptly.
• Collaborate with the Wynwood Walls Shop team to ensure smooth order fulfillment and operational efficiency.
• Conduct monthly operational reviews on customer support issues, performance metrics,

and competitive pricing/promotional analysis.

• Manage and develop team talent through coaching, training, and performance management.
• Lead regular team engagement and quarterly performance reviews to drive accountability and growth.
• Manage e-commerce content, including product listings, imagery, and editorial content.
• Strategically curate featured products, categories, and brands to drive engagement and sales.
• Partner with Product Development to align product strategy with customer demand and business goals.
• Lead SEO optimization efforts to improve organic visibility and search performance.
• Oversee management of product reviews, blog content, and overall online reputation.
• Oversee third-party commerce integrations to enhance traffic, conversion, and customer retention.
• Collaborate with internal teams and external vendors to ensure smooth integration performance and ROI.
• Provide strategic and operational input into product development and budget planning.
• Manage budgets for assigned areas and ensure performance targets are met within financial goals.

Requirements:

Experience:

• 3–6 years of e-commerce experience, preferably in retail, art, or consumer brands.
• Proven success driving sales growth through digital marketing, promotions, and assortment strategy.
• Strong understanding of e-commerce platforms (Shopify, Magento, WooCommerce, or similar).
• Demonstrated experience with SEO, analytics, and conversion optimization.
• Comfortable managing product content, merchandising, and catalog strategy.
• Strong analytical skills and ability to translate data into actionable insights.
• Excellent project management skills with the ability to manage multiple priorities.
• Experience working cross-functionally with marketing, operations, and product teams.
• Strong written and verbal communication skills.
• High level of professionalism, discretion, and attention to detail.
• Passion for art, culture, and design is a strong plus.