E-Commerce Manager

Job Purpose

To lead and manage the supermarket’s online retail operations by driving digital sales, optimizing the customer experience, and ensuring the seamless integration of online and offline services.

Key Responsibilities

• Develop, implement, and manage the company’s e-commerce strategy to increase online sales and profitability.
• Oversee online merchandising, pricing, promotions, and product listings.
• Manage website usability, content accuracy, order fulfillment, and customer satisfaction.
• Collaborate with IT, marketing, logistics, and store operations to ensure smooth omnichannel operations.
• Analyze website performance, sales metrics, and conversion rates to identify areas for improvement.
• Coordinate digital marketing campaigns (SEO, SEM, social media ads, email marketing) to drive online traffic.
• Monitor competitors, market trends, and emerging technologies in the online grocery and retail sector.

Qualifications & Skills

• Bachelor’s degree in Business, Marketing, E-commerce, or related field. MBA preferred.
• 5+ years of experience in managing e-commerce operations, preferably in retail or FMCG.
• Strong understanding of digital marketing, analytics tools (Google Analytics, SEMrush), and e-commerce platforms.
• Excellent project management, leadership, and communication skills.

Pay: Rs200,000.00 - Rs250,000.00 per month

Work Location: In person