E-Commerce & Marketing Specialit

Position Summary

We are seeking a results-driven E-Commerce & Marketing Specialist to oversee online sales platforms, develop digital marketing campaigns, and optimize customer acquisition and retention. This role combines expertise in e-commerce operations with creative marketing execution to drive brand visibility, increase conversion rates, and maximize revenue growth.

Key ResponsibilitiesE-Commerce Management

• Manage and optimize the online store (Shopify or equivalent), including product listings, collections, pricing, and promotions.
• Ensure smooth operations of the customer journey from browsing to checkout.
• Track and analyze sales performance, conversion rates, AOV (average order value), and CLTV (customer lifetime value).
• Oversee order fulfillment, inventory synchronization, and coordination with logistics.
• Implement SEO best practices for product descriptions and site content.

Digital Marketing

• Plan, execute, and optimize paid advertising campaigns (Google Ads, Meta, TikTok, etc.).
• Manage email marketing flows (welcome series, abandoned cart, win-back, loyalty).
• Develop and implement social media campaigns aligned with brand storytelling.
• Work with influencers, affiliates, and partnerships to expand reach.
• Create monthly marketing calendars and promotional strategies.
• Monitor and report on campaign performance, providing actionable insights.

Brand Growth & Customer Engagement

• Support creative content development for campaigns, product launches, and events.
• Manage customer engagement initiatives (reviews, loyalty programs, referral programs).
• Conduct market research and competitor benchmarking to inform strategies.
• Collaborate cross-functionally with design, product, and operations teams.

Qualifications & Skills

• Bachelor’s degree in Marketing, Business, E-Commerce, or related field.
• 3+ years of proven experience in e-commerce and digital marketing.
• Strong knowledge of Shopify (or other e-commerce platforms).
• Proficiency in Google Analytics, Klaviyo (or similar), and ad platforms.
• Experience with SEO, SEM, and social media advertising.
• Data-driven mindset with strong analytical and reporting skills.
• Creative eye for branding, campaigns, and customer engagement.
• Excellent communication skills in English (Arabic is a plus).

Core Competencies

• Strategic Thinking – balances long-term growth with short-term sales targets.
• Analytical Skills – interprets data to drive decision-making.
• Creativity – develops engaging campaigns and innovative growth tactics.
• Customer Focus – ensures seamless shopping experiences.
• Execution Excellence – delivers projects on time with measurable results.

Job Type: Full-time

Pay: BD600.000 - BD700.000 per month