E-commerce - Marketplace Executive ( Onboarding & Operations ) - Remote

We are an expanding Dairy & Ice Cream manufacturer and have a retail brand in the UAE, specializing in premium fresh dairy, and artisanal dairy products (including fresh paneer, pure ghee, kulfi, and flavored milk etc).

We are seeking a remote E-commerce & Q-Commerce Specialist to take full ownership of launching and maintaining our brand and retail shop presence across major UAE aggregators and marketplace channels. This role covers the entire lifecycle: initiating platform onboarding, managing listings, and optimizing daily sales operations.

Key Responsibilities

1. Store Setup, Onboarding & Category Mapping

• Multi-Channel Onboarding: Lead the end-to-end registration and activation process across UAE Quick-Commerce apps (Talabat, Deliveroo, Careem, Noon Minutes, Keeta, Zomato) and E-commerce marketplaces (Noon.com, Amazon UAE).
• Compliance & Documentation: Coordinate with our team to submit required corporate and local municipality documentation (UAE Trade License, VAT certificates, and food/product registrations).
• SKU & Catalog Management: Build, format, and optimize high-converting digital storefront menus. Accurately categorize our diverse retail lines (e.g., separating fresh dairy items, ambient goods like ghee, and frozen desserts like kulfi) with clear descriptions, accurate weight/volume metrics, and crisp imagery.

2. Daily Operations & Cold-Chain Inventory Management

• Live Inventory Sync: Maintain real-time stock updates across all vendor dashboards, ensuring zero out-of-stock cancellations on highly perishable, fresh daily items.
• Dynamic Pricing & Promotions: Implement retail pricing strategies, bundles, and platform-specific promotional campaigns (discounts, flash deals) to drive daily order volume.
• Vendor Portal Maintenance: Manage daily health metrics (acceptance rates, preparation delays) and liaise directly with platform account managers to troubleshoot operational or visibility bottlenecks.

Technical & Industry Requirements

• UAE Market Experience: 2–3 years of hands-on experience managing vendor portals in the UAE food/grocery sector is mandatory.
• Domain Expertise: Direct experience with Fresh Dairy, perishable foods, or cold-chain FMCG categories is highly preferred. The candidate must understand the fast-paced nature of fresh food retail logistics.
• Platform Mastery: Proven expertise using backend tools such as Talabat Partner Portal, Noon Seller Lab, Deliveroo Hub, and Careem Merchant.
• Regulatory Familiarity: Basic understanding of UAE municipality labeling regulations, shelf-life constraints, and food safety compliance for online delivery.

Pay: AED4,000.00 - AED5,000.00 per month

Work Location: In person