E-Commerce Officer

Responsibilities

• Manage and operate the online store, including adding/editing products, prices, images, and descriptions.
• Monitor orders through the Odoo ERP System from receipt to delivery, ensuring fast and accurate processing.
• Coordinate shipping operations and communicate with delivery companies through system integration.
• Track inventory using Odoo Inventory and ensure accuracy of stock levels.
• Prepare sales and performance reports using Odoo modules and highlight key KPIs.
• Supervise the website's visual appearance and content (product arrangement, image optimization, descriptions, and ensuring a user-friendly experience).
• Support and implement promotional campaigns and offers in coordination with the marketing team.
• Provide recommendations to improve the online store's user experience and optimize operational workflow.

Qualifications

• Minimum 1 year of practical experience in e-commerce operations.
• Proficiency in Odoo ERP (Modules: Sales, Inventory, CRM, E-commerce).
• Experience in managing online content (product images, texts, and descriptions).
• Familiarity with e-commerce platforms such as Shopify or Woo Commerce is an added advantage.
• Strong command of Microsoft Office tools (Excel, Word, and PowerPoint).
• Excellent organizational and analytical skills.
• Good command of English language (Intermediate level or higher).
• Ability to meet deadlines and work efficiently under pressure.

Preferred Skills

• Basic knowledge of digital marketing and social media advertising.
• Skills in photo and video editing for product content.
• Ability to prepare advanced reports and integrate them into Odoo Dashboards.

Seniority level

Entry level

Employment type

Full-time