E-Commerce Officer (A-Level Qualified)

Position: E-Commerce Officer
Location: Lahore, Pakistan
Reporting to: E-Commerce Manager (UK Office)
Experience Required: 2–3 years in E-Commerce, Digital Marketing, or Operations
Qualification: Minimum A-Levels (Bachelor’s degree preferred)

Role Overview:

We are seeking a proactive and organized E-Commerce Officer to support daily online business operations and digital activities. The ideal candidate will have a hands-on approach, strong communication skills, and the ability to manage cross-department coordination to ensure smooth workflow between the Pakistan office and UK head office.

Key Responsibilities

• Manage day-to-day operations of online stores, ensuring product listings, pricing, and stock levels are accurate and updated.
• Coordinate with cross-functional teams (Marketing, Design, Logistics, and Customer Support) to ensure timely completion of tasks.
• Monitor order processing, dispatch, returns, and ensure customer satisfaction standards are met.
• Support the E-Commerce Manager in task management, calendar organization, and progress tracking.
• Prepare weekly performance reports and dashboards (sales, traffic, campaign results, etc.).
• Assist in uploading and optimizing product listings across e-commerce platforms (Shopify, Amazon, eBay, etc.).
• Collaborate with the design team to update visuals, banners, and product content as per marketing plans.
• Track KPIs such as conversion rate, bounce rate, and engagement to identify improvement areas.
• Conduct competitor checks and market research for pricing and promotional strategies.
• Maintain proper documentation and ensure smooth coordination with the UK office.

Requirements:

• A-Level qualification (Bachelor’s degree in progress or completed preferred).
• 2–3 years of relevant experience in e-commerce, digital coordination, or online store operations.
• Hands-on experience with Shopify, Amazon, or similar e-commerce platforms.
• Excellent command of English (written and spoken).
• Proficiency in MS Excel, Google Sheets, and report preparation.
• Strong organizational skills, attention to detail, and ability to multitask.
• A self-starter with a problem-solving attitude and willingness to take ownership.

Why Join Us:

• Opportunity to work closely with a UK-based team on international operations.
• Exposure to global e-commerce processes and career growth in digital business.
• Supportive, collaborative work environment that values initiative and learning.

Job Type: Full-time

Pay: From Rs60,000.00 per month

Work Location: In person