E-commerce Operations Manager

Job Opportunity: E-commerce Operations Manager

Location: Doha, Qatar
Company: PCB Store Middle East

About Us

PCB Store Middle East is a leading provider of electronic components and printed circuit board solutions, serving customers across the region through our advanced e-commerce platform. With a strong commitment to innovation, efficiency, and customer satisfaction, we are expanding our operations in Doha and seeking an experienced E-commerce Operations Manager to oversee and optimize our online business processes.

Role Overview

The E-commerce Operations Manager will be responsible for managing day-to-day e-commerce operations, ensuring seamless order fulfillment, and driving operational excellence across logistics, inventory, and customer service. This role requires strong leadership, analytical skills, and the ability to scale operations in a fast-growing digital marketplace.

Key Responsibilities

• Oversee daily e-commerce operations, including order processing, fulfillment, and logistics.
• Manage inventory control, warehouse coordination, and supply chain efficiency.
• Collaborate with IT and marketing teams to enhance platform performance and customer experience.
• Monitor KPIs and implement continuous improvement initiatives.
• Ensure compliance with local regulations and international e-commerce standards.
• Develop and implement operational strategies to support business growth.
• Lead and mentor operations staff to achieve excellence in service delivery.
• Report regularly to senior leadership on operational performance and risks.

Qualifications

• Bachelor’s or Master’s degree in Business Administration, Supply Chain Management, or related field.
• 8–10 years of experience in e-commerce operations, logistics, or supply chain management.
• Proven track record of managing large-scale e-commerce platforms.
• Strong knowledge of ERP systems, e-commerce tools, and analytics platforms.
• Excellent leadership, organizational, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Fluency in English; Arabic is a strong advantage.

Why Join Us?

• Be part of a growing e-commerce leader in Doha.
• Lead high-impact initiatives with international exposure.
• Competitive salary and benefits package.
• Opportunities for professional growth and career advancement.
• Collaborative, innovative, and customer-focused work culture.

Job Type: Full-time

Pay: Up to QAR25,000.00 per month

Work Location: In person