E-Commerce Project Coordinator

JOB PURPOSE

The E-Commerce Project Coordinator is responsible for assisting the omni-channel team with assigned projects, managing correspondence, administration tasks, and monitoring project deliverables.

RESPONSIBILITIES

Monitors and supports all project stakeholders, ensuring smooth progress and promptly resolving any emerging issues. Records updates and ensures comprehensive documentation on project management software.

Contributes to identifying opportunities for improving efficiency in project teams and methodologies, including adapting workflows to evolving requirements.

Guarantees comprehensive documentation of all projects and facilitates effective communication through coordinated meetings. Communicates priorities for numerous digital and omni-channel projects across the region.

Manages new sales channels, including B2B sales, by liaising with customers and the product team to gather quotes and close deals, ensuring seamless integration with project timelines.

Keeps the internal team informed of project statuses and meticulously records all project task details in software platforms like Jira/Confluence and Workfront.

Oversees the comprehensive project plan encompassing development, delivery, and deployment phases for both maintenance and omni-channel projects, ensuring alignment with company goals and objectives.

LANGUAGE & TECHNICAL SKILLS

Language Proficiency

Fluent in English.

Technical Skills

Proficiency in MS Office.

EDUCATION

Bachelor s degree in Business Administration, or a related field.

EXPERIENCE

Zero to two years of experience in a similar role.

BEHAVIORAL COMPETENCIES

Balances Stakeholders

Anticipates and balances the needs of multiple stakeholders. For example, learns about the various stakeholders and gains insight into how to balance their different needs; listens to others to gain an understanding of the varying priorities of different stakeholders. Takes action to resolve problems for stakeholders within own job area.

Plans and Aligns

Plans and prioritizes work to meet commitments aligned with organizational goals. For example, gains a clear understanding of the main tasks needed to complete work in the right sequence. Identifies the support and resources needed to carry out plans; delivers on time at an acceptable quality level.

Ensures Accountability

Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.

Communicates Effectively

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, seeks out others' perspectives and asks good questions. Shares information that people want to know; gives appropriate context and details when speaking.

Self-Development

Actively seeks new ways to grow and be challenged using both formal and informal development channels. For example, demonstrates strong commitment to own development by continuously updating knowledge, skills, and abilities. Shows strong enthusiasm for seeking learning opportunities.