E-Commerce Specialist

Website Management:

• Oversee daily operations of the company’s e-commerce website.
• Ensure all product listings are up to date with accurate descriptions, prices, and images.
• Monitor site performance, user experience, and conversion rates.

Marketplace Operations:

• Manage and optimize listings on platforms like Amazon, Noon, and other relevant marketplaces.
• Coordinate with internal teams to ensure stock availability, timely order fulfilment, and accurate delivery.
• Monitor competitor activities and pricing strategies on marketplaces.

Sales & Marketing:

• Develop and execute promotional campaigns in collaboration with the marketing team.
• Analyze and report on sales data, customer behavior, and marketing effectiveness across platforms.
• Identify new growth opportunities and suggest initiatives to increase traffic, sales, and profitability.

Customer Experience:

• Monitor customer reviews and feedback to enhance service quality.
• Coordinate with customer service to ensure timely responses and issue resolution.

Reporting & Analysis:

• Generate regular performance reports for e-commerce platforms.
• Use data analytics tools to track KPIs, sales trends, and identify areas for improvement.

Candidate Profile:

• Bachelor’s degree in business, Marketing, E-commerce, or a related field.
• Minimum 3 years of experience in managing e-commerce websites or online marketplaces.
• Familiarity with platforms such as Shopify, Magento, WooCommerce, Amazon Seller Central, Noon Seller Portal, etc.
• Strong understanding of digital marketing strategies including SEO, SEM, and performance marketing.
• Proficiency in MS Office (especially Excel); knowledge of Google Analytics is a plus.

Preferred Qualifications:

• Basic knowledge of HTML, CMS systems, or design tools (e.g. Canva, Photoshop) will be added advantage.
• Certification in digital marketing or e-commerce management is a plus.

Job Type: Full-time

Pay: AED12,000.00 - AED15,000.00 per month