E-Commerce Specialist

Job Responsibilities

• Sales & Strategy:
• Develop and execute e-commerce strategies to increase online sales and achieve revenue goals.
• Identify new business opportunities and reach out to potential online customers.
• Prospect, negotiate, and close deals to grow the customer base and sales volume.
• E-Commerce Operations:
• Manage online store operations, including product listings, pricing, and site functionality.
• Ensure a seamless online customer experience from product browsing to purchase completion.
• Digital Marketing & Analysis:
• Collaborate with marketing teams to run digital marketing campaigns (e.g., social media, email, paid ads).
• Monitor website traffic and user behavior to identify areas for improvement and optimize performance.
• Analyze sales and performance data to adjust strategies for better Key Performance Indicators (KPIs).
• Customer Relationship Management:
• Provide timely and professional customer support through various online channels.
• Manage customer accounts and promote customer loyalty.
• Cross-Functional Collaboration:
• Work with marketing, sales, product, design, logistics, and tech teams to align goals and operations.

Skills and Qualifications

• Education: Bachelor's degree in Marketing, Business, or a related field is preferred.
• Experience: Proven experience in e-commerce sales, digital marketing, and online sales is essential.
• Technical Skills:
• Proficiency with e-commerce platforms.
• Familiarity with digital marketing tools and e-commerce analytics.
• Experience with Customer Relationship Management (CRM) platforms is beneficial.
• Soft Skills:
• Strong sales, negotiation, and communication skills.
• Excellent analytical and problem-solving abilities.
• Strategic thinking and ability to adapt to changing e-commerce trends.
• Teamwork and collaborative spirit.

Job Types: Full-time, Part-time, Permanent, Temporary, Internship, Fresher
Contract length: 12 months

Pay: AED3,000.00 - AED5,000.00 per month

Expected hours: 40 per week