E-Commerce Specialist

Job Title: E-Commerce Specialist (IndiaMART Platform)

Location: Coimbatore, Tamil Nadu
Experience: 1+ Year
Employment Type: Full-time

About the Role:

We are seeking a proactive and detail-oriented E-Commerce Specialist to manage and optimize our online presence on IndiaMART and other B2B platforms. The ideal candidate will have hands-on experience in managing product listings, inquiries, and promotions on IndiaMART, with a focus on improving visibility, lead generation, and conversions.

Key Responsibilities:

• Manage and update product listings, descriptions, pricing, and images on IndiaMART.
• Ensure product catalog accuracy, keyword optimization, and alignment with company branding.
• Handle buyer inquiries, quotations, and follow-ups promptly to convert leads into orders.
• Monitor IndiaMART performance metrics (leads, impressions, clicks, and conversion rates).
• Coordinate with the sales and marketing teams to implement promotional strategies.
• Analyze competitor listings and market trends to enhance product visibility.
• Generate weekly and monthly reports on platform performance.
• Manage reviews, ratings, and ensure customer satisfaction on the portal.
• Assist in expanding online sales through other B2B portals if required (TradeIndia, Alibaba, etc.).

Requirements:

• Education: Bachelor’s degree in Marketing, Business Administration, Commerce, or a related field.
• Experience: Minimum 1 year of hands-on experience managing IndiaMART seller accounts.
• Good understanding of B2B e-commerce operations, product cataloging, and lead management.
• Strong communication and coordination skills.
• Proficiency in MS Excel and data reporting.
• Attention to detail and ability to multitask effectively.

Job Type: Full-time

Benefits:

• Flexible schedule
• Internet reimbursement
• Leave encashment

Work Location: In person